- Outdoor Recreation
- DIY and Home Improvement
- Volunteer Travel
- Hiking
- Baking
- Music
Alana Lynn Love
Fort Wayne
Summary
Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Overview
8
8
years of professional experience
Work History
Client Success Coordinator
Fair Play Freight
09.2023 - Current
- Coordinated logistics operations to ensure timely delivery and efficient routing of shipments.
- Managed communication between clients and carriers, resolving issues to maintain service quality.
- Coordinated tracking of shipments to ensure timely delivery and accuracy.
- Increased customer satisfaction with timely and accurate shipment updates through proactive communication.
Warehouse Associate
Temporary Solutions
02.2021 - 09.2023
- Organized shipments for outgoing delivery, improving package handling and processing times.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Conducted inventory checks, ensuring accurate stock levels and minimizing discrepancies.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Restaurant Server
Red Lobster
05.2018 - 02.2021
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to optimize food preparation and presentation processes.
- Maintained cleanliness and organization of dining areas, adhering to health and safety regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Education
High school -
Leo High School
01.2019
Internship - undefined
Allen County Adult Probation
01.2019
Skills
- Problem solving-Organizational Skills-Adaptability-Initiative-Strong Interpersonal – Communication skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Schedule coordination
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 100% on time deliveries by completing mastering several tracking systems with accuracy and efficiency.
- Documented and resolved customer late pick ups which led to an increase in load volume for the company.
Interests
Timeline
Client Success Coordinator
Fair Play Freight
09.2023 - Current
Warehouse Associate
Temporary Solutions
02.2021 - 09.2023
Restaurant Server
Red Lobster
05.2018 - 02.2021
Internship - undefined
Allen County Adult Probation
High school -
Leo High School