Strategic Design and Process Improvement -
- Reengineered the validation and controls testing framework, streamlining workflows to enhance audit accuracy and operational efficiency.
- Spearheaded the Global Authority Matrix (GAM) Revamp Project, transforming a legacy system into a simplified, process-oriented framework, aligned with current business requirements.
- Developed a comprehensive monthly insights dashboard, empowering stakeholders to visualize control gaps, and execute data-driven corrective actions.
- Executed biannual control rationalization, identifying opportunities to scale controls across new entities, and optimizing the control environment.
Audit, Risk & Compliance Management -
- Directed the annual Control In-scoping exercise, formalizing the methodology into a policy document to ensure institutional knowledge retention and process continuity.
- Managed GIA and Statutory Audit issue remediation, ensuring 100% adherence to timelines and maintaining rigorous documentation standards via SharePoint.
- Facilitated "Periodic Connects" with Global Leads, providing strategic insights into functional performance and aligning GRC focus areas with future business objectives.
- Led regional executive communications, reporting on self-assessment trends and "slow-moving" issues to accelerate the adoption of control improvements.
Team Leadership & Quality Assurance -
- Oversaw Quality Assurance (QA) for subordinate control testing, validating documentation integrity and outcome accuracy within the GRC system.
- Acted as a primary Dispute Resolution lead, mediating technical disagreements between validation teams and control performers to maintain project momentum.
- Mentored team members on "Low Scoring Analysis" by brand, synthesizing findings to provide stakeholders with actionable intelligence on control failures.
- Spearheaded organization-wide training programs on control fundamentals and GRC system navigation to standardize compliance literacy across the firm.
Stakeholder Engagement and Advisory -
- Advised Functional Owners and Risk counterparts on control redesigns, proactively identifying process changes during testing phases to mitigate emerging risks.
- Collaborated with control owners to resolve identified gaps, negotiating remediation timelines and ensuring formal acknowledgment of accountability.