ALANKAR KAKADE

As an Account manager I facilitate tangible cost savings and efficiencies in the procurement processes for marquee customers across India.

Managed Accounts and Revenue Generation - Managed 50+ accounts in high-earning sectors such as FMCG, Finance, IT, Healthcare, and Lifestyle. Onboarded 10+ new clients within 4-5 months through targeted outreach strategies, generating an average of INR 3 Cr revenue per month.

Client Management and Sales Performance - Managed key client accounts, consistently exceeding sales targets and receiving commendations for exceptional client service.

Cross-Functional Team Leadership - Led cross-functional teams to reduce issue resolution time, resulting in a 15-25% boost in key client retention. Collaborated with marketing and analytics to identify root causes of customer complaints, achieving a 20% reduction in customer complaints across the business.

Business Development and Market Expansion - Initiated and nurtured new business partnerships, expanding market reach and contributing to a 10% annual growth in revenue.

As a Sales Manager, I was responsible for business in 50% of the Bangalore territory. My role focused on creating the lowest cost supply chain for brands to deliver their products to offline retailers (mom-and-pop stores).

Business Development and Expansion - Built a full-scale sales operation, increasing monthly business revenue from INR 3.5 Cr to INR 5 Cr within 6-7 months. Increased monthly buying customer count and broadened the base of high-value customers by 20%. Onboarded 40-50 new retailers each month.
Team Leadership - Managed a team of 60+ Field Sales Executives (FSEs) and 3 team leaders. Motivated, educated, hired, and trained the team to ensure high performance.
Retailer Engagement - Conducted daily visits to over 10+ retailers to engage in business discussions and resolve technical, financial, and other issues. Increased monthly order value of high-value customer from INR 2-3 lakhs to INR 5-7 lakhs.
Performance Monitoring & Target Achievement - Monitored sales executives and team leaders to achieve monthly and quarterly sales targets. Conducted daily stand-up calls to monitor and evaluate the performance of team leaders and FSEs to achieve a monthly target of INR 4-5 Cr across 3 distributors. Exceeded the annual team target by 12% in the first year of operations.
Cross-Functional Support - Ensured comprehensive support for customers, sales executives, and team leaders by collaborating with various departments.
Customer Problem Resolution - Provided continuous support to customers, addressing issues and reducing turnaround time for query resolution by 10%.
Data-Driven Decision Making - Made informed business decisions based on data analysis, facts, and figures.
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As a Territory Sales Manager I managed a team of 4 distributors and 12+ field sales executives across 49 Airtel sites, overseeing nearly 400 outlets within the given territory.

Marketing and Promotional Activities - Led marketing and promotional activities for Airtel services, enhancing brand visibility and customer engagement in the territory by collaborating with marketing department to create promotional materials that drove brand awareness in the territory.
Operational Efficiency - Ensured smooth business operations across the territory, streamlining processes to optimize performance.
Sales Performance - Drove bottom-line sales growth for Airtel by setting and achieving sales targets.
New Site Launches - Successfully launched new Airtel sites in low-network areas resulting in revenue growth of 25% and 15% new customers across each newly launched site, expanding Airtel's reach and improving service coverage.