Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Languages
Details
Timeline
Hi, I’m

Alankrita Gaur

Mumbai
Alankrita Gaur

Summary

Over 12 years in digital marketing, sales, and marketing, specializing in omnichannel strategies and customer engagement in pharma. Currently leading impactful customer experiences as Omnichannel CX Lead at Sanofi, with a proven track record of optimizing campaigns, executing award-winning initiatives, and driving measurable business outcomes.

Overview

13
years of professional experience

Work History

Sanofi Consumer Healthcare

Omnichannel CX Lead
07.2024 - Current

Job overview

Lead the development and execution of integrated customer experiences across digital and offline channels to drive brand engagement and business growth.

Sanofi India

Digital Manager
10.2022 - Current

Job overview

  • Spearheaded the Lantus price reduction campaign, expanding reach through programmatic marketing to target 600k HCPs, resulting in 2 million impressions and approximately 77k HCP engagements
  • Employed KPIs to gauge campaign effectiveness, including DNP engagement metrics, and utilized analytics to interpret media metrics and user behavior insights, enhancing digital-only programs
  • Achieved over 25% open rate and 65% read rate in email and WhatsApp campaigns
  • Elevated diabetes marketing performance, surpassing company benchmarks in omnichannel strategies
  • Upgraded business’s content strategy using interactive assets, notably GIFs, achieved a CTR increase to 0.3%, and improve user experience
  • Launched and oversaw a significant social media campaign focusing on Diabetes and Insulin, generating an impressive 9 million impressions by collaborating with various partner channels
  • Leading the transformation of the Intolife patient-facing website, prioritizing UI/UX enhancements to enrich the patient journey and boost engagement
  • Implementing SEO optimization and refining content strategy to expand digital presence and ensure relevance presence.

Cipla

Market Excellence Manager (Digital)
10.2019 - 10.2022

Job overview

  • Generated substantial SOV for Cipla's Covid-19 portfolio by implementing targeted digital marketing strategies, resulting in an expansive outreach to ~250k HCPs, accompanied by a notable average click-through rate of 0.2%
  • Revamped the Ciplamed website, resulting in a 7% increase in user engagement due to impactful content
  • This led to a significant 10-minute increase in HCPs' average time spent on the platform, effectively enhancing the user experience
  • Oversaw Cipla's digital efforts, orchestrating the successful execution of the impactful omnichannel outreach project, Cipla Assist
  • Reached approximately 300k HCPs with 20% engagement
  • Key contact in D360 project implementation, enhancing digital engagement with doctors via automation
  • Teamed up with McKinsey, enabling at least 7 touchpoints with HCPs across channels and products, bolstering communication synchronization.

Merck India

Associate Manager Marketing
09.2018 - 08.2019

Job overview

  • Led pre-launch efforts by cultivating KOL advocacy through 2 International speaker programs engaging 500+ HCPs
  • Crafted strategic plans to achieve revenue, profitability, and market share goals within Merck's Allergy portfolio.

DR REDDY LABS

Product Manager
04.2017 - 09.2018

Job overview

  • Delivered and implemented result-oriented marketing strategies for specific brands within Dr
  • Reddy's CV portfolio, resulting in successful product launch year achieved 5 Cr
  • In first year.

AstraZeneca India

Product Executive
04.2013 - 03.2016

Job overview

  • Successfully launched Forxiga in the diabetes division, achieved 100 Crs in first 23 months of launch
  • Engaging 10k doctors through precise needs assessment and strategic medico marketing campaigns
  • Proficiently executed marketing strategies for the CVMET portfolio, encompassing Forxiga, Kombiglyza, Onglyza, and Crestor, resulting in enhanced market presence and brand recognition.

ABBOTT INDIA.

Sales Executive
10.2013 - 03.2014

PFIZER INDIA

Sales Officer
07.2011 - 10.2013

Education

Google

Fundamental Digital Marketing

MICA

PG Certification in Digital Marketing and Communications
06.2023

SVK NMIMS

Post Graduation Diploma in General Management
01.2019

UTTAR PRADESH TECHNICAL UNIVERSITY

Bachelor of Pharmacy
08.2011

Skills

  • Digital Marketing
  • SEO
  • Content Strategy
  • Campaign Management
  • Google Analytics
  • Social Media
  • Performance Marketing
  • Website management
  • Strategic Thinking
  • Operational Excellence
  • Customer Focus
  • Data-driven decision-making

Personal Information

Title: Digital Marketer

Accomplishments

  • Recognized for exceptional COVID-19 digital marketing campaigns for Cipla in 2021
  • Awarded for the Ciplamed website in 2021.
  • Received spot recognition at Dr. Reddy Labs for digital initiatives in 2017.
  • Secured the prestigious Country Award for AstraZeneca in 2016.

Languages

English

Details

Mumbai, 9711827452, alankritagaur@gmail.com, C:\Users\I0551118\Downloads\www.intolife.in, https://www.instagram.com/intolife.in/, https://www.facebook.com/IntoLife.in?mibextid=LQQJ4d

Timeline

Omnichannel CX Lead

Sanofi Consumer Healthcare
07.2024 - Current

Digital Manager

Sanofi India
10.2022 - Current

Market Excellence Manager (Digital)

Cipla
10.2019 - 10.2022

Associate Manager Marketing

Merck India
09.2018 - 08.2019

Product Manager

DR REDDY LABS
04.2017 - 09.2018

Sales Executive

ABBOTT INDIA.
10.2013 - 03.2014

Product Executive

AstraZeneca India
04.2013 - 03.2016

Sales Officer

PFIZER INDIA
07.2011 - 10.2013

Google

Fundamental Digital Marketing

MICA

PG Certification in Digital Marketing and Communications

SVK NMIMS

Post Graduation Diploma in General Management

UTTAR PRADESH TECHNICAL UNIVERSITY

Bachelor of Pharmacy
Alankrita Gaur