Alanna Nguyen
Evansville
Summary
Developed skills in clinical dental environment, including patient care, dental procedures, and office management. Demonstrated ability to maintain high level of organization and attention to detail, ensuring smooth operations and patient satisfaction. Seeking to transition into new field, leveraging these skills to contribute effectively in dynamic setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Newburgh Family Dental
06.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Created Treatment plans for dentist during limited/ comprehensive exams.
- Performed prescription strength bleaching treatments for patients.
- Assisted hygiene when appropriate.
- Maintain sterilization multiple times throughout the day.
Restaurant Hostess
Ma T 888 China Bistro
01.2018 - 09.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Education
Bachelor of Arts - Pre Dental
Indiana University, Purdue University Indianapolis
Indianapolis, IN05.2028
Associate of Arts - Cyber Security
Ivy Tech Community College of Evansville Indiana
Evansville, IN05.2022
Skills
- Dental traditional impressions
- Dental digital impressions
- Digital X-ray proficiency
- Equipment sterilization
- Knowledge in eglesoft dental practice management software
- Treatment room setup
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Cross-training capabilities
- Electronic charting
Certification
- Radiation Health and Safety Certification (RHS) - Dental Assisting National Board (DANB).
Timeline
Dental Assistant
Newburgh Family Dental
06.2022 - Current
Restaurant Hostess
Ma T 888 China Bistro
01.2018 - 09.2024
Bachelor of Arts - Pre Dental
Indiana University, Purdue University Indianapolis
Associate of Arts - Cyber Security
Ivy Tech Community College of Evansville Indiana
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