Alan Philip Babu
Kumily
Summary
Experienced Operations Manager adept at enhancing business plans and day-to-day activities. Skilled in developing teams, improving processes, and increasing productivity. Strong understanding of industry trends and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Operations Manager
Hotel Elephant Route
Thekkady, Kerala
06.2016 - Current
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Monitored progress by establishing plans, budgets and measuring results.
- Implemented campaigns and promotions to help with developing goods and services.
- Prepared staff work schedules and assigned team members to specific duties.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Education
Bachelor of Commerce - Commerce And Tourism
Sacred Heart College Thevara, Mahatma Gandhi University Kottayam - Ernakulam
Plus Two -
Montfort School Anakkara - Idukki
SSLC - Schooling
Montfort School Anakkara - Idukki
Skills
- Guest accommodations
- Organization and Time Management
- Clerical Support
- Budget Forecasting
- Financial Management
- Workflow Coordination
Accomplishments
- Successfully implemented automated accounting software, reducing manual workload by 30% and improving accuracy in financial reporting.
- Negotiated favorable vendor contracts, resulting in significant cost savings for the hotel.
Timeline
Operations Manager
Hotel Elephant Route
06.2016 - Current
Bachelor of Commerce - Commerce And Tourism
Sacred Heart College Thevara, Mahatma Gandhi University Kottayam - Ernakulam
Plus Two -
Montfort School Anakkara - Idukki
SSLC - Schooling
Montfort School Anakkara - Idukki
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