Naveen Chandra Pantola
Halduchaur
Summary
To secure a challenging role in security and loss prevention, where I can leverage over six years of experience in fraud investigation, security operations, and auditing.
My goal is to apply my expertise in identifying and mitigating non-compliance and white-collar crime to contribute to the organization's security and success, while fostering a positive environment for professional growth. Reliable Manager demonstrating high level of ownership and initiative.
Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships.
Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
19
19
years of professional experience
Work History
Manager Loss Prevention
Reliance Retail Ltd.
Kashipur
04.2024 - Current
- A dedicated and highly accomplished Loss Prevention Manager with over 1 & half years of experience specializing in fraud investigation, security operations, and loss prevention within retail environments.
- Adept at conducting Security Risk Audits (SRAs) and successfully overseeing the opening of 03 new stores.
- Recognized for a proactive approach to identifying and addressing white-collar crime, staff misdemeanours, and theft, with a commitment to enhancing security protocols and fostering organizational growth.
- Highly proficient in data analysis, with a strong command of tools like SAP, PowerBI, and Excel to extract, mine, and summarize data for critical insights.
- Beyond investigations, I am skilled in comprehensive safety management, having conducted mock drills for various emergencies, including fire and natural calamities.
- My leadership is further demonstrated by a proactive approach to team development, evidenced by recognizing and promoting team members in multiple RNRs.
Manager (Sales)
Airplaza Retail holdings Pvt. Ltd. (Vishal Mega Mart)
Pithoragarh
04.2021 - 04.2024
- Hitting targets and implementing strategies to improve sales.
- Review product item numbers for accuracy in pricing and the initial account setup.
- Actively seek to resolve any concerns while adhering to the company policy, KPIs and standards of behaviour.
- Develop and implement new sales initiatives, strategies and programs to capture key demographics.
- Maintaining precise inventory levels through robust systems like barcode scanning and WMS (Warehouse Management System) is crucial.
- Regularly verifying inventory to minimize discrepancies and prevent stockouts or overstock situations.
- Implementing first-in, first-out (FIFO) or first-expired, first-out (FEFO) strategies to manage perishable goods.
- Error handling, monitoring all the Stores for Billing, pricing procedure, Sales auditing, check discrepancy in POS and provide solution. Controlling Store Operations and resolve all issue related to POS.
- Taking care of customer service including handling queries and complaints.
- Provide feedback to the management reporting in order to contribute of sales.
- Implementation, Testing, Enhancement, Support on the HO and Store Level.
- Coordinating with Store Manager regarding our manpower requirement for store level recruitment.
- Compilation status check of daily, weekly, fortnightly & monthly reports.
- Manage cash Counters & Billing, during rush hours.
- Promote the staff to achieve their targets.
- Housekeeping arrangement coordination with Assistant Manager.
- Safety & Security.
- Stock take & physical stock verification.
- Manage all E-Commerce related operations at store Level.
Marketing manager
Yasar Salam Corporate Service Provider
Dubai
11.2019 - 03.2020
- Company Overview: Dubai
- Developing and implementing the annual marketing plan for the organization.
- Developing, planning and implementing marketing strategies, communication and brand strategy for the Organization.
- Utilizing and enhancing strategies to build strong brand awareness across all brands and products.
- Develop, coordinate and support all marketing campaigns, organizing and communication of tradeshows and events and activities.
- Co-ordinating for bulk purchasing with corporate customers.
- Coordination with VM (Visual Merchandise) department for Layout of the Store.
- Arrange visual merchandising with the help of department managers.
- Participating in all marketing campaigns, activities, and initiatives to promote the brands and related products.
- Working for continuous improvement of brand equity.
- Co-ordinating for Marketing Intelligence, identify target markets, Develop effective communication strategies, Pricing, Marketing Communication & Product Marketing.
- E-marketing strategies and implementation, Digital Media experience, etc.
- Dubai
Team Leader (Sale/BOH/Warehouse)
Al-Maya International LLC
02.2016 - 11.2019
- Roll Out for all departments in-house Stores.
- Coordination with VM (Visual Merchandise) department for Layout of the Store.
- Arrange visual merchandising with the help of team members.
- Coordinating with Store Manager regarding our manpower requirement for store level recruitment.
- To manage KRA’S & SOP at department level.
- Stock take & physical stock verification.
- Regularly verifying inventory to minimize discrepancies and prevent stockouts or overstock situations.
- Implementing first-in, first-out (FIFO) or first-expired, first-out (FEFO) strategies to manage perishable goods.
- Staff Grooming & Motivation.
- Item Promotion of the discounted /new arrivals with in the store.
- Maintain detail of fast & slow moving items.
- Coordinating with different local supplier for local purchasing.
- Responsible for VPN Connectivity.
- Coordination with Omantel, Oredoo for VPN Connectivity.
- Coordination with HCL, IBM for POS/PC System AMC and warranty in the store.
- Creation and dispatch of BOM (Bill of Material) for the new IT requirements of the Stores.
- Responsible for Hardware, Networking and Software Executive for Installation and up gradation.
- Creation of new User Id, E-mail ID and FTP User for new joining in the Stores.
- Implementation, Testing, Enhancement, Support to team in the HO and Store Level.
- Implementation and user privilege of JDE to the Store Level.
Department Manager (Sales)
Airplaza Retail holdings Pvt. Ltd.
Haldwani
04.2011 - 02.2016
- Monitoring the work of EDP team on day to day basis.
- Manage cash Counters & Billing, during rush hours.
- Compilation status check of daily, weekly, fortnightly & monthly reports and sales analysis.
- Discussion and finalization of duty roaster for all staff.
- Report preparation and presentation of daily sales, purchase, damage, theft prone items, banking activities.
- Checking, monitoring and categorizing the fast moving, slow moving & dead stock items.
- Coordinating with regional/head office all departments based on stores requirement.
- Work with departmental team leaders to identify potential sources of team members so that they can perform and achieve all the goals & objectives of the company.
- Promote & motivate the staff to achieve their targets.
- Arrange visual merchandising with the help of team members.
- Coordinating with Store Manager regarding our manpower requirement for store level recruitment.
- Manage KRA’S & SOP at department level.
- Coordinating with different local vendor for local purchasing.
- Housekeeping arrangement coordination with Admin. Manager.
- Safety & Security.
- Stock take & physical stock verification.
- Staff Grooming & Motivation.
- Item Promotion of the discounted /new arrivals with in the store.
EDP/IT executive
Vishal Retail Limited
Haldwani
01.2007 - 03.2011
- Server Preparation for New Upcoming Stores through Head office guideline.
- Error handling, monitoring all the Stores for Billing, pricing procedure, Sales auditing, check discrepancy in POS and provide solution. Controlling Store Operations and resolve all issue Related to POS.
- Provide feedback to the management reporting in order to contribute of sales.
- Implementation, Testing, Enhancement, Support on the HO and Store Level.
- Provide promotional activities, Brand promotions.
- Responsible for Voice and Data Nodes on the Store.
- Server Preparation for New Upcoming departments or major events.
- Responsible for VPN Connectivity.
- Coordination with SIFY, BSNL, MTNL, Airtel, Reliance, Tata for Broad Band and VPN Connectivity.
- Coordination with HCL for POS/PC System AMC and warranty in the store.
- Creation and dispatch of BOM (Bill of Material) for the new IT requirements of the Stores.
- Coordination with NSO Project Team for IT Infrastructure.
- Responsible for Hardware, Networking and Software Executive for Installation and up gradation.
- Creation of SAP User Id, E-mail ID and FTP User for new joining in the Stores.
- Implementation, Testing, Enhancement, Support to team in the HO and Store Level.
- Implementation and user privilege of SAP to the Store Level.
Education
MCA -
Sikkim Manipal University
Haldwani, Nainital01.2013
Graduation - BCA
Kumaun University
Haldwani, Nainital01.2007
12th Grade -
Uttaranchal Shiksha Evam Pariksha Parishad
Halduchaur, Nainital01.2004
10th Grade -
Uttaranchal Shiksha Evam Pariksha Parishad
Halduchaur, Nainital01.2002
Skills
- Project Management
- Multitasking
- Decision-Making
- Time Management
- Leadership
- Analytical Skills
- Persistence
- Self-Motivation
- Continuous Learning
- Initiative
- Communication
- Negotiation
- E-Commerce
- Fraud Management
- Risk Management
- Investigative Expertise
- Security Auditing
- Data Analysis
- Business Intelligence
- Data Mining
- Data Extraction
- PowerBI
- SAP
- Reporting
- Analytics
- Microsoft Excel
- Team Leadership
- Crisis Management
- Crisis Preparedness
- Fraud investigation
Languages
- Hindi
- English
- Kumaoni (Beginner)
- Arabic (Beginner)
Personal Information
- Date of Birth: 02/05/88
- Marital Status: Married
Basic Information
Naveen Chandra Pantola, 9410118743, nvnpantola@gmail.com, Deena D-Class, Near LBS collage, Haldwani, Uttarakhand, 263139, India, Deena D-Class, Near LBS collage, Haldwani, Uttarakhand, 263139, India
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Arabic
Elementary (A2)
A2
Timeline
Manager Loss Prevention
Reliance Retail Ltd.
04.2024 - Current
Manager (Sales)
Airplaza Retail holdings Pvt. Ltd. (Vishal Mega Mart)
04.2021 - 04.2024
Marketing manager
Yasar Salam Corporate Service Provider
11.2019 - 03.2020
Team Leader (Sale/BOH/Warehouse)
Al-Maya International LLC
02.2016 - 11.2019
Department Manager (Sales)
Airplaza Retail holdings Pvt. Ltd.
04.2011 - 02.2016
EDP/IT executive
Vishal Retail Limited
01.2007 - 03.2011
MCA -
Sikkim Manipal University
Graduation - BCA
Kumaun University
12th Grade -
Uttaranchal Shiksha Evam Pariksha Parishad
10th Grade -
Uttaranchal Shiksha Evam Pariksha Parishad