Alberto Rodriguez
Fishers
Summary
Pursued a challenging role within an organization to leverage customer service expertise and enhance operational growth.
Overview
17
17
years of professional experience
Work History
Imaging Field Service Engineer
Modular devices Inc.
Indianapolis, IN
05.2024 - Current
- Specialize in the repair, maintenance, and calibration of imaging equipment such as MRI, CT, Cath Lab and ultrasound machines.
- They work closely with medical personnel to ensure that equipment is operating at optimal levels, performing troubleshooting and resolving issues swiftly.
- Perform routine maintenance and calibration of imaging systems. Troubleshoot equipment issues and conduct repairs.
- Install new imaging equipment and ensure proper functionality. Provide technical support and training to medical staff.
Laboratory Equipment Manager
Quantigen LLC
Fishers, IN
05.2022 - 05.2024
- Perform general maintenance duties on a variety of equipment
- Manage temperature/ Humidity monitoring system
- Perform a wide variety of tasks in repair and preventive maintenance of laboratory equipment
- Inspect completed mechanical repairs for quality, safety and proper operation
- Perform equipment calibration and preventive maintenance procedures
- Maintenance and installation of biomedical equipment
- Perform general maintenance on lab equipment in refrigerators, freezers, incubators and etc.
- Perform custom dye calibration on real-time PCR systems
- Implement and evaluate laboratory equipment policies, standard operating procedures, increasing reliability and uptime of laboratory equipment
- Updating SOP’s to align with proper se of laboratory equipment
- Order and receive needed equipment and/or parts needed for repairs
- Contacting service reps and assisting them with installs or repairs
Cardiovascular Technician
Mayo Clinic
Rochester, MN
01.2022 - 04.2022
- Cardiac laboratory work including assisting physician and reading heart rhythm
- Cardiac tests to monitor patient’s heart and blood vessel using diverse cardiology equipment
- Prepping patients for procedures, obtaining and recording patients information
Field Service Technician
Lifeway Mobility
Rochester, MN
09.2021 - 04.2022
- Installation of stair lifts and handicap ramps
- Repairs of older models
- State inspection
- Handicap accessible elevator service and installation
Service Deployment Tech/Biomedical Equipment Engineer
Hamilton Storage Technologies
Franklin, MA
09.2017 - 09.2021
- Hands-on systems engineer on the deployment team
- Installing bio freezers
- Preventative maintenance for the bio robotics
- Trouble shoot unexpected issues
- Rebuild and test robotics
- Solid works user
- Calibrate motors
- Rebuild/ replacement of robotics and motors
- Electrical engineering and Mechanical engineering
- Assist engineers with database
- Install / PM for Mayo Clinic, Pfizer, Madera
- Database for engineers on Microsoft excel, Microsoft Word, Microsoft office
Case Manager
Essential Homecare, LLC
Worcester, MA
02.2017 - 09.2017
- Care coordinator
- Comprehensive health needs of elderly and/or family services
- Transport clients to and from appointments (if needed)
Delivery Driver
ABC Supply Co. Inc.
Worcester, MA
06.2015 - 02.2017
- CDL license
- Transport construction supplies and Operate flat beds
- Collect payment
Bus Driver
Worcester Regional Transport Authority (WRTA)
Worcester, MA
10.2013 - 06.2015
- Drive a fix route picking up and dropping off passengers
- CDL certified
- Collect fares
Lead Machine Operator
L&J of New England
Worcester, MA
02.2009 - 04.2013
- Prepare all jobs for all purpose powder
- Maintain a clean and safe work environment
- Wet and powder coater
Education
Bachelor’s Degree - Architectural Engineering
New England Institute of Technology
East Greenwich, RI01.2010
High School Diploma - undefined
North High School
Worcester, MA01.2006
Skills
- Remote support
- Equipment installation
- On-site support
- Troubleshooting and repair
- Service documentation
- System diagnostics
- Field operations management
- Customer service management
- Mechanical troubleshooting
- Performance testing
- Equipment installation and repair
- Preventive Maintenance
- Technical support
- Schematic reading
- Hardware installation
- Coordinating projects
- Instrumentation calibration
- Supplier relations
- Customer service
- Safety planning
- Control systems
- Repairing devices
- Inventory management
- Network configuration
- Calibration
- Team direction
- Preparing work orders
- Mechanical engineering
- Equipment testing
- Equipment calibration
- Electrical engineering
- Documentation
- Recordkeeping requirements
- Testing and diagnostics
- Maintenance and repair
- Worksite supervision
- Electronic engineer technology
- Hands-on diagnostics
- Hospitality and accommodation
- Engineering operational functions
- Instrumentation maintenance
- Following safety practices
- Equipment troubleshooting
- System repairs
- Tool installation and alignment
- Component repairs
- Worksite preparation
- Teamwork
- Routine maintenance
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Multitasking Abilities
- Computer skills
- Work order completion
- Organizational skills
- Team collaboration
- Active listening
- Machinery operation
- Decision-making
- Adaptability and flexibility
- Effective communication
- Problem-solving abilities
- Construction
- Teamwork and collaboration
- Diagnostics and troubleshooting
- Managing projects
ADDITIONAL INFORMATION
- Motivated, self-starter who learns quickly
- Able to handle multiple tasks and meet deadlines
- Keen attention to details
- Cooperative and flexible
- Performance driven
- Eager to learn and Team Player
- Bilingual: English and Spanish
- Microsoft Word, Microsoft excel, Microsoft office
- Contract for company’s Mayo Clinic, Pfizer, Madera
- Supervisor experience
Languages
English
Native or Bilingual
Timeline
Imaging Field Service Engineer
Modular devices Inc.
05.2024 - Current
Laboratory Equipment Manager
Quantigen LLC
05.2022 - 05.2024
Cardiovascular Technician
Mayo Clinic
01.2022 - 04.2022
Field Service Technician
Lifeway Mobility
09.2021 - 04.2022
Service Deployment Tech/Biomedical Equipment Engineer
Hamilton Storage Technologies
09.2017 - 09.2021
Case Manager
Essential Homecare, LLC
02.2017 - 09.2017
Delivery Driver
ABC Supply Co. Inc.
06.2015 - 02.2017
Bus Driver
Worcester Regional Transport Authority (WRTA)
10.2013 - 06.2015
Lead Machine Operator
L&J of New England
02.2009 - 04.2013
High School Diploma - undefined
North High School
Bachelor’s Degree - Architectural Engineering
New England Institute of Technology