ALBIN SEBASTIAN
Housekeeping Supervisor
Kannur
Summary
Housekeeping Supervisor directs room and public-area cleaning, inspects 26+ guest rooms per shift, assigns daily duties, and supports staff readiness through briefings and on-shift coaching. Monitors VIP arrivals, guest preferences, and grooming standards to keep service consistent across floors. Strengthens operations by tracking reports, lost-and-found items, and waste control for linen and chemicals.
Overview
4
4
Languages
1
1
Certification
8
8
years of professional experience
Work History
Housekeeping attendant
Carnival cruise line
03.2025 - 04.2026
- Executed cleaning of guest rooms and common areas on ship to maintain hygiene standards.
- Addressed guest requests promptly to ensure high levels of satisfaction.
- Supported luggage operations, enhancing overall guest experience.
Housekeeping supervisor
Rose Rayhan by Rotana
02.2023 - 02.2025
- Managed housekeeping operations across multiple floors by supervising task distribution and compliance with grooming standards.
- Led daily briefings for team regarding duty assignments, VIP arrivals, special requests, and guest preferences.
- Conducted training sessions for new hires on SOPs, cleaning methods, chemical safety protocols, and customer service expectations.
- Regularly inspected cleanliness of public areas such as lobbies, corridors, restrooms, and back-of-house sections.
- Drove cost savings by reducing waste in linens and cleaning supplies.
- Kept detailed records of room inspections, lost items, damage reports, and staff evaluations.
Housekeeping supervisor
Sterling holidays private limited
01.2021 - 10.2022
- Checking the guest rooms responding the guest enquiries
- Overseeing the inventory of cleaning chemicals, linen, and supplies
- Responding to guest complaints and concerns and resolving the issues promptly and efficiently
Guest service associate
Coorg wilderness resort
06.2019 - 04.2020
- Executed cleaning of guest rooms and made beds to uphold cleanliness standards.
- Addressed guest requests promptly to enhance overall service experience.
- Reported maintenance issues to ensure timely resolution and guest satisfaction.
Internship
Park Hyatt resort and spa
11.2017 - 04.2018
- Trained under all the departments Housekeeping, front office and f&b service
Education
BHM - Bachelor of hotel management
05-2019
Skills
Housekeeping supervision
Room inspection
Linen control
Chemical safety
Inventory control
Public area sanitation
Lost and found management
Customer service
Communication skills
Organizational skills
Time management
Telephone etiquette
VIP room preparation
Front office coordination
Interests
Listening music
Reading
Playing football
Personal Information
- Passport Number: ZA330618
- Date of Birth: 03/02/1998
- Nationality: India
- ID Type: Passport
- ID Number: ZA330618
Certification
STCW
Timeline
Housekeeping attendant - Carnival cruise line
03.2025 - 04.2026
Housekeeping supervisor - Rose Rayhan by Rotana
02.2023 - 02.2025
Housekeeping supervisor - Sterling holidays private limited
01.2021 - 10.2022
Guest service associate - Coorg wilderness resort
06.2019 - 04.2020
Internship - Park Hyatt resort and spa
11.2017 - 04.2018
Mangalore University - BHM, Bachelor of hotel management