ALBIN THOMAS ANTONY
Ernakulam
Summary
B.COM graduate with 5+ years in multinational retail, leading operations as a Department Manager. Skilled in sales planning, visual merchandising, inventory & CRM management, recruitment, negotiation, and lead generation. Proven ability to organize events and drive KPIs like ABV, ABQ, conversion, and stock availability. Recognized for team leadership, problem-solving, and enhancing customer experience.
Overview
5
5
years of professional experience
Work History
Department Manager | Daily Manager | Sport Leader
DECATHLON SPORTS INDIA PVT LTD
11.2020 - Current
- Managed daily store operations, ensuring smooth workflows, safety compliance, efficient cash handling, CRM activities, and high levels of customer satisfaction.
- Led the Cycling & Skating department, overseeing 500+ products while optimizing stock, product selection, and visual merchandising to maximize commercial impact.
- Delivered consistent sales growth through strategic planning, community events, influencer collaborations, bulk order closures, and organizational tie-ups, including business negotiations.
- Enhanced team capability by mentoring and training teammates on product knowledge, customer interaction, operational skills, and KPIs to boost overall performance.
- Supervised a team of 5, overseeing recruitment, aligning daily tasks, monitoring performance, and driving operational efficiency across the department.
- Supported major store expansion projects, including a 3,000 sq. m. (₹90 Cr) store and a 1,400 sq. m. (₹18 Cr) store, contributing to layout planning, merchandising setup, and operational execution.
- Utilized tools such as Google My Business (GMB), WhatsApp Business, Exotel, and Razorpay for communication, service support, and transactional operations.
- Achievements/Tasks
Education
Bachelor Of Commerce - undefined
Mahatma Gandhi University
Kerala03.2023
Skills
- Store Operations & Management
- Team Leadership & Development
- Merchandising & Visual Display
- Sales & Business Growth
- Inventory & Stock Management
- Performance Analysis & KPI Management
- Retail Marketing & Promotions
- Roster & Workforce Planning
LANGUAGES
English - Full Professional Proficiency
Malayalam - Native or Bilingual Proficiency
INTERESTS
Traveling, Cycling, Team sports
ACHIEVEMENTS & RECOGNITION
Highest Influencer Collaboration – Store Opening (2025): Achieved the highest influencer engagement and collaboration for the 2025 store opening, significantly boosting visibility and footfall., Product Trainer Nominee – Mountain Sports (2024): Nominated as a product trainer for Mountain Sports due to strong product knowledge and communication skills., Merchandising Referent (2024): Appointed as the Merchandising Referent at the start of 2024 and appreciated for exceptional performance during the 2024 year-end meeting., Best Daily Manager (2023): Recognized for excellence in daily operations, team leadership, and commercial performance., Guinness World Record Participant (2019): Participated in the world record event for “Most people to complete CPR training in 8 hours” with 28,523 participants at CIAL Convention Centre, Kochi., NSS Volunteer (College Years): Contributed to community service, leadership development, and social initiatives as part of the National Service Scheme.
Timeline
Department Manager | Daily Manager | Sport Leader
DECATHLON SPORTS INDIA PVT LTD
11.2020 - Current
Bachelor Of Commerce - undefined
Mahatma Gandhi University