Alden Anthony Alvares

Seeking a position to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible. To add valuable assets to your esteemed organization as an active member. To pursue a challenging job and work to the best of my ability and to put in hard effort to give utmost satisfaction to my superiors and myself

• Configured and managed Windows Server (2008 R2, 2012, 2019, 2022).
• Contributed in successful Domain (AD) migration, ensuring zero data loss during the process.
• Contributed in upgrading Opera from v5.5 to v5.6.
• Planned and Implemented 24 Online Interface linking with PMS (opera).
• Planned and Implemented Prologic Touche (Replacing Micros9700) and linked to Opera Interface.
• Planned and Implemented Prologic Web Prolofic (Replacing IDS) and changed Transaction codes in Opera.
• Contributed in migration of Visionline (Door Lock), Share Drive Server, FCS Server to new VMware server.
• Awarded Employee Of The Month (March 2024)

• Ensure Wifi Network In All The Rooms
• Check If The Printers Are Working In All Departments
• Check The Health Of The Servers And PC
• Check Wifi speed During the event

• Domain management including user creation, department assignment, group policy assignment, and password resets.
• Opera 5.5 & 5.6 management including user ID creation, installation, and configuration.
• Oracle Symphony management including employee ID creation and menu item management.
• Micros 9700 management including employee ID creation and menu item management.
• IDS (Finance Module) user management.
• Alif (HR module) virtual server configuration.
• Synology Nas Drive installation for daily user backup.
• Prologic (Web Prolific & Touche) user management.
• 24 Online management including mac-address bypassing and bandwidth speed assignment.
• Virtual Servers configuration and management.

• Date of Birth: 11/20/01
• Gender: Male
• Nationality: Indian
• Marital Status: Bachelor
• Religion: Christian

• Install Front Office Applications such as Opera
• Train hotel staff on how to use the application to handle daily hotel operations, ensuring successful adoption.
• Provide technical support to guests, answering calls and promptly resolving system problems.
• Assist users with any queries they may have regarding the system.
• Perform system upgrades and other technical support tasks to ensure the system is up-to-date and functioning at maximum efficiency.
• Manage all hotel IT issues that arise, resolving them quickly and efficiently to minimize downtime.
• Collaborate with Opera/Micros/Prologic/IDS/Alif, the software provider, to solve complex technical problems by contacting their technical support engineers and developers.
• Conduct regular system audits and updates to ensure compliance with Radisson Blu IT standards.
• Maintain inventories of hardware and software
• Ensure hotel policies are administered fairly and consistently
• Manage the regular backups for all the Servers
• Maintain and monitor internet bandwidth for Guest as well as Back office use