Aleema Biju

• Assisted with activities of daily living (ADLs) to enhance the quality of life.
• Maintained accurate documentation of patient care activities.
• Provided assistance with food preparation and feeding, ensuring that nutritional needs were met.
• Assisted with pericare and bathing, maintaining hygiene, and promoting patient comfort.
• Collaborated with other healthcare professionals such as nurses, physicians and social workers to develop comprehensive treatment plans.

• Delivered exceptional customer service by warmly greeting customers and providing personalized assistance.
• Efficiently operated the POS system to process transactions, ensuring accuracy, and a seamless checkout experience.
• Managed online order processing, ensuring timely fulfillment, and precise order accuracy.
• Maintained merchandising standards by restocking shelves and organizing products for optimal presentation.
• Leveraged in-depth product knowledge to recommend tailored solutions for customers' outdoor adventure needs, driving satisfaction and loyalty.

Conducted health screenings by collecting visitor information, verifying proof of vaccination, and ensuring adherence to infection prevention protocols.

Communicated effectively with residents to identify and address their needs, providing support, and fostering a welcoming environment.

Accurately recorded and updated residents' vitals in the computer systems to maintain precise documentation.

Answered and managed a multi-line phone system, efficiently transferring calls, and ensuring a smooth communication flow.

Coordinated with maintenance personnel to report and resolve facility issues, ensuring a safe and functional environment.

Assisted with meal preparation, portioning, and service, adhering to dietary guidelines and residents' preferences.

Collaborated with team members to accommodate special dietary needs, ensuring resident satisfaction, and quality service.

Identified and developed tailored solutions for customers by understanding their needs, and lifestyle requirements in computers and mobile technology.

Strengthened customer relationships by implementing Best Buy programs to drive loyalty and repeat business.

Enhanced store operations by organizing and down-stocking products to ensure optimal inventory visibility and availability.

Facilitated balanced resolutions in customer interactions to align with both customer satisfaction and company policies.

Delivered a seamless shopping experience by assisting customers through every stage, from initial consultation, to order completion.

Elevated the purchasing experience to drive customer satisfaction and promote consistent revenue growth.

Assisted customers with account updates, service additions, and promotional offers to enhance their shopping experience.

Operated the cash register efficiently, processing payments, issuing accurate change, and maintaining transaction accuracy.

Handled a high volume of transactions, consistently processing over 120 per 8-hour shift, with precision and speed.

Provided product guidance by helping customers locate items, answering inquiries, and offering informed recommendations.