ALEENA JOSE
Bengaluru
Summary
Dedicated and motivated Business Administration student specializing in Finance and Human Resources. Proven expertise in HR coordination, client resolution excellence, and delivering high-quality customer engagement solutions. Strong interpersonal, organizational, and technical skills make me an ideal candidate for a dynamic role in HR or customer experience management.
Overview
1
1
year of professional experience
Work History
HR Coordinator Intern
Nexus Tech Solution
02.2025 - 07.2025
- Supported recruitment efforts by scheduling interviews and coordinating candidate communications.
- Processed employee inquiries regarding benefits and company policies with professionalism.
Digital Interaction Advisor
[24]7.ai
08.2024 - 01.2025
- Managed and ensured the timely delivery of high-quality content to clients. Coordinated with team members to meet project deadlines. Handled client communications and resolved any content-related issues
- Analyzed customer feedback to identify trends, contributing to enhanced digital solutions and improved user satisfaction.
Education
Bachelors of Business Administration - undefined
Vivekananda Institute of Management
Bengaluru08.2024
Higher Secondary Education - undefined
Jharkhand Open School
Jharkhand05.2020
Secondary Education - undefined
Stella Maris High School
Bangalore05.2018
Skills
- Organizational Skills - Expert
- Interpersonal Skills - Expert
- Proficient in MS Office - Expert
- Excellent written communication skills - Expert
- Communication - Expert
- Critical Thinking - Expert
LANGUAGES
English - Highly Proficient
Hindi - Working Knowledge
Kannada - Native Speaker
Tamil - Working Knowledge
Malayalam - Fluent
Accomplishments
- Client Resolution Excellence: Achieved a 95% resolution rate within first contact, improving client satisfaction by 30% over six months.
- HR Presentations Success: Conducted 15+ HR presentations, enhancing employee knowledge and engagement across departments.
Timeline
HR Coordinator Intern
Nexus Tech Solution
02.2025 - 07.2025
Digital Interaction Advisor
[24]7.ai
08.2024 - 01.2025
Bachelors of Business Administration - undefined
Vivekananda Institute of Management
Higher Secondary Education - undefined
Jharkhand Open School
Secondary Education - undefined
Stella Maris High School
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