Summary
Overview
Work History
Education
Skills
Timeline
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Alejandro Saucedo

Portage,IN

Summary

Dynamic automotive technician with a strong work ethic and proven problem-solving skills, honed at Walmart. Expert in tire changes and engine repair, I excel in customer relations and team collaboration, enhancing service delivery and satisfaction. Committed to safety and efficiency, I consistently optimize workflow and train staff to achieve operational excellence.

Overview

9
9
years of professional experience

Work History

Team Lead

Walmart
07.2021 - Current
  • Led team in efficient stock management and inventory control.
  • Coordinated daily operations to ensure optimal store performance.
  • Implemented training sessions to enhance staff skillsets and productivity.
  • Optimized workflow processes, improving overall service delivery.
  • Resolved customer issues promptly, maintaining high satisfaction levels.
  • Fostered a collaborative team environment through effective communication.
  • Monitored compliance with safety standards and store policies.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Automotive Technician

Walmart
07.2021 - Current

Perform basic maintenance such as oil changes, tire repairs, tire rotations, new tire installs, light installation, and filter changes.


Maintained and cleaned the shop and all equipment.


Performed customer service and sales floor tasks when necessary.

Lube Express Technician

Subaru Of America-Glanzmann Subaru
07.2020 - 06.2021
  • Performed oil changes and fluid top-offs to ensure vehicle performance and reliability.
  • Conducted multi-point inspections to identify maintenance needs and enhance customer satisfaction.
  • Operated diagnostic equipment to assess vehicle conditions and recommend necessary services.
  • Maintained cleanliness and organization of work area, ensuring compliance with safety standards.
  • Educated customers on vehicle maintenance practices to promote long-term care and loyalty.

Shift Manager

Pizza Hut
07.2016 - 06.2020
  • Supervised daily operations to ensure efficient service and customer satisfaction.
  • Trained and mentored new staff on food preparation and safety standards.
  • Managed inventory levels, ensuring timely restocking of supplies and ingredients.
  • Implemented procedures to enhance operational efficiency and reduce waste.

Education

GED -

Gary Middle College
Gary, IN
03.2019

Skills

  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Schedule management
  • Complaint resolution
  • Employee evaluation
  • Regulatory compliance
  • Relationship building

Timeline

Team Lead

Walmart
07.2021 - Current

Automotive Technician

Walmart
07.2021 - Current

Lube Express Technician

Subaru Of America-Glanzmann Subaru
07.2020 - 06.2021

Shift Manager

Pizza Hut
07.2016 - 06.2020

GED -

Gary Middle College
Alejandro Saucedo