ALEKH DUDEA
Sales And Customer Services
Indore
Summary
Hardworking employee enthusiastic about learning sales and customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales and customer service position. Ready to help team achieve company goals.
- Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Sales Representative
Motilal Oswal
Gwalior
04.2022 - 11.2022
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Implemented brand marketing and sales campaigns.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Trained and mentored new sales representatives.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
- Documented customer interactions using SalesForce to capture data in processing system.
- Exceeded goals for new accounts in single sales cycle.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
- Expanded customer base and boosted profit within product line.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
Education
Bba - Buisness Administration
Amity
Gwalior 01.2020 - Current
Skills
Microsoft Excel proficiency
Excellent sales skills
Excellent computer skills
Excellent work ethic
Excellent verbal communication skills
Excellent oral communication
Excellent teamwork
Excellent administrative abilities
Excellent analytical and problem-solving skills
Excellent attention to detail
Timeline
Sales Representative
Motilal Oswal
04.2022 - 11.2022
Bba - Buisness Administration
Amity
01.2020 - Current