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With over 6 years of experience, I have honed my skills as a ServiceNow developer, specializing in configuring and customizing ServiceNow ITSM,CMDB,ITOM,ITSM and ITBM modules tailored to mobile repairing operations. Collaborating closely with mobile repair teams, I've adeptly gathered business requirements and translated them into efficient workflows for incident and change management within ServiceNow. Additionally, I've implemented Service Catalog items to streamline the process of requesting repair services and spare parts. Moreover, I've provided comprehensive user training and support to ensure smooth adoption and utilization of ServiceNow solutions in the mobile repair domain. With a proven track record of delivering successful ServiceNow implementations and driving process improvements, I excel in leveraging technology to enhance operational efficiency and drive business outcomes.

For Service Now
Dedicated ServiceNow Developer/Administrator with 5+ years of work experience seeking a challenging and satisfying career, while having the chance to work with a progressive organization that offers opportunities to enhance my skills and synchronize my personal growth. Adept and efficient focused on maintaining reliable and consistent uptime figures all while resolving complex problems. Dedicated to providing business continuity through system availability. Skilled controller of hardware, software, and security services for businesses of all sizes.

For Sales
Sales professional with deep expertise in driving revenue growth and developing strong client relationships. Proven success in sales strategy implementation, team leadership, and fostering collaborative environment. Strong negotiation skills, adaptability, and focus on delivering impactful results. Known for reliability, effective communication, and ability to thrive in dynamic markets.

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Microsoft Office software programming, troubleshooting, and MDM. Authorized to work in the US for any employer. Knowledgeable system administration professional current with latest trends and technical updates available. Known for effective software licensing management and SAAS subscriptions to meet budgets and reduce costs. Excellent track record of response to system problems and data management challenges. Driven Systems Administrator with years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration. Meticulous System Administrator with experience in IT system and server administration. Proven skill in quickly and effectively remedying issues to bring servers back to functionality after crashes. Strong communication and interpersonal skills to explain technical concepts to non-technical audiences. Highly skilled Help Desk Technician experienced with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions to clients. Dedicated team player delivers great customer service. Detail-oriented IT Specialists with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.

Certified IT professional with 10 years of hands-on experience resolving wide range of hardware and software issues including security policy updates, technical troubleshooting, and virus removal. Continually updates current knowledge of technology developments to plan for upgrades and make business decisions. Proven record developing solutions that improve efficiency of IT and business operations. Praised for technical expertise and ability to work effectively in a team environment ensuring all projects run smoothly and efficiently to meet or exceed specifications. Skilled with the ability to administer Active Directory and Security tools for Windows NT 2000 & 2003 Server Enterprise environment. Organized take-charge professional, exceptional follow-through abilities, sees projects to the successful conclusion ensuring customer satisfaction. Personal strengths include multi-tasking, excellent work ethic, broad-based knowledge, and adaptability. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed with have a strong understanding of network architecture and am able to design and implement secure and nd reliability.

Karthik Samayamanthula

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Tata consultancy services
Hyderabad, Telangana

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NRI INSTITUTE OF TECHNOLOGY
Agiripalli

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SRM Institute of Technology
Chennai

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