Alekhya Kaluva
Hyderabad
Summary
- Passionate to learn new technologies and to excel innovative technology application. Seeking a challenging position which will enable me to continuously learn, create, innovate and simultaneously contribute to the short and long term goals of the organization effectively using technological & managerial skills.
- Bold but prudent in decision making, firm but polite in expression.
- Improved on making best suitable projections in favor of client requirement.
- Strong analytical ability with proven skills in anticipating problems.
- Team player, with very good in interpersonal skills could carry along a team of 15 Students for various presentations and intercollegiate meets.
- Polished communication skills by collaborating directly with Clients, Expats, Managers, seniors, Team mates and other associated professionals.
- Achieved knowledge of delivering prompt and best results to all client correspondence.
Overview
6
6
years of professional experience
Work History
Business Development Executive
CADeploy, Inc.
03.2023 - Current
- Management of End to End Business Development process starting from lead generation to closure
- Conducting Market Research and analyze the findings for building marketing strategies
- Pre Sales Activities - Generating Leads
- Created sales tracking tool using Excel, maintaining accurate records of monthly sales and increasing call and data entry accuracy
- Recognized for outstanding Sales Performance
Sr. Consultant
Marketstar Group (Regalix India)
Hyderba
04.2019 - 09.2024
- Help SMBs succeed in their businesses
- Assist SMB advertisers with setup and optimization of their same store sales campaigns as per best practices for high ROI / ROAS
- Provide strategic/tactical recommendations for higher ROI / ROAS
Upsell more media inventory
Awareness of Google's AdWords & Analytics Platforms for optimum utilization
Proactively communicate on a daily basis with customers & ensure quality customer service/support
Maintain excellent product knowledge and attend all training sessions.
Conduct in a professional and informative manner in all client communications
Ensure accurate and complete information is captured in customer relationship management (CRM) system during the entire communication process
Respond to or meet and exceed daily targets in a timely and accurate fashion
Provide daily / weekly / monthly reports on the key metrics associated with the process - Provide market intelligence to the team leader & identify process improvement areas
- Work with team leaders to identify challenges to improve overall process execution
- Suggest improvements that can be made to increase efficiency and help meet / exceed goals
- Share expertise and best practices with new recruits and co-workers
- Helped with enhancing existing programmes by conceptualising, developing and implementing strategic and value-adding components.
- Facilitated workshops and training sessions to upskill team members and improve service delivery.
- Performed costing and pricing financial analyses to compare estimated costs and benefits associated with projects.
- Implemented innovative methodologies for process improvement, resulting in increased efficiency and productivity.
Sales and Retention representative
SITEL INDIA
02.2022 - 10.2022
- Assisted potential and existing customers inquiring about cable, internet, and phone services
- Consulted with customers on the newest upgrades and packages available
- Consistently improved customer satisfaction through expert resolution of conflicts, issues, and concerns
- Consistently stayed within the top 10 agents for highest grossing sales on a monthly basis
- Worked closely with management to keep employee moral and increase sales
Sales and Customer service representative
Digital minds software solutions
01.2020 - 10.2022
- Conducted proactive consultative needs analysis for new and existing customers, developing solutions which met the needs of each customer
- Achieved sales standards set for department by effectively communicating marketing campaigns and promotions to customers
- Provided quality customer service, providing requested information and resolving complaints
- Created sales tracking tool using Excel, maintaining accurate records of monthly sales and increasing call and data entry accuracy
- Recognized for outstanding Sales Performance
Education
Bachelor of Science - Computer Science
Garuation
Calorx Teacher's University06-2013
Board of intermediate -
Narayana junior collage
01.2010
School of secondary education -
Sri Krishnaveni Talent School
01.2008
Skills
- Strong leadership skills
- Consulting
- Data-driven decision making
- Client relationship management
- Business analysis
- KPI analysis
Awards
- Rewarded as best performer for 5 consecutive months within a year.
- Rewarded twice as best sales representative in six months.
- Participated in Group Discussions.
- Participated in Seminars.
Extracurricular Activities
Painting Playing Badminton Dance Designing
Disclaimer
I hereby declare that all the information provided above are true and correct.
Languages
- English
- Hindi
- Telugu
Personal Information
Date of Birth: 01/04/93
Languages
Telugu
First Language
Hindi
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Timeline
Business Development Executive
CADeploy, Inc.
03.2023 - Current
Sales and Retention representative
SITEL INDIA
02.2022 - 10.2022
Sales and Customer service representative
Digital minds software solutions
01.2020 - 10.2022
Sr. Consultant
Marketstar Group (Regalix India)
04.2019 - 09.2024
Bachelor of Science - Computer Science
Garuation
Board of intermediate -
Narayana junior collage
School of secondary education -
Sri Krishnaveni Talent School
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