MS-Office
ALOK KUMAR PATRA
Area Loss Prevention Officer
Bhubaneswar
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Area Loss Prevention Officer
Reliance Retail Ltd.
Bhubaneswar, Odisha
07.2022 - Current
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Store Manager
Anand Hyper Market
Sambalpur
02.2021 - 06.2022
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Approved regular payroll submissions for employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
FLOOR MANAGER
V2 Retail Ltd
12.2019 - 01.2021
- Responsible for Target and Achievement, Growth and De-growth of assigned floor
- Responsible for Floor Hygiene and Display Standard
- Brief and assigned task to floor Sales Executive and also work on given task by superior
- Tracking the flow of stock with the help of SAP
- Business Review, Sales Review, Stock Moving and Merchandise Issue Review
- End of the day sale report to Respective Higher Authority.
LOSS AND PREVENTION HEAD
V2 Retail Ltd
12.2018 - 12.2019
- Taking care of all Admin Part of the store
- Customer relationship management
- Shrinkage control and maintaining the flow of stock and discrepancy
- Recruitment of Staff
- Conducting audit to adhere Cash deposit, Stocks Wastage
- Taking Care of Overall Standard Operating Procedures of the Store
- Whole and Sole responsible for Global Counting (Stock Take)
- End of the day report to Respective Higher Authority.
ASST. BACK-END HEAD
V2 Retail Ltd
12.2017 - 12.2018
- Analysis of how to Increase the PSF Sale of Store
- Responsible for all daily reports
- Responsible of Support to Customer Service Desk
- Recruitment of Staff and ensuring all staff adhere the SOP of Organization
- Support to Inventory Management with the help of SAP
- Taking Care of Overall reports like Hierarchy Report, Duty Roaster, and Incentive
- Tracker
- End of the day report to Respective Higher Authority
- Staffs leave Tracker, Absconding, Full & Final and Attendance Making
- Responsible for Discount Merchandise
- Taking care of Fast Moving, Slow Moving, Merchandise Issue and Quality Issue Reports
- Competitor analysis & Benchmarking.
JUNIOR ACCOUNTANT
L&T Construction Ltd
06.2016 - 07.2017
- Staffs leave Tracker, Absconding, Full & Final and Attendance Making
- Taking care of reports on Staff Salary, Petty Cash, and Banking Etc
- Responsible for all Cash Management.
Education
PGDM - Finance & Marketing
Innovation The Business School
AICTE, India 08.2012 - 07.2014
Graduation - Accounting
S.V.M. Autonomous College
Utkal University 04.2007 - 03.2010
Intermediate - Commerce
NBS Mahavidyalaya
CHSE, Odisha 04.2003 - 03.2005
HSC - High School
Kunja Bihari High School
BSE, Odisha 04.2002 - 03.2003
Skills
Loss control and damage prevention
Fraud detection and prevention
Relationship building and management
Staff Management
Staff training and development
Operations
Accomplishments
- Retail Sales, Fashion & Grocery
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 80 staff members.
- Staff Management & Team Handling
- Sales & Promotions
- Market Research & Analysis
- Achieved Shrink Control by Inventory Management with accuracy and efficiency.
Software
SAP-ERP
Photoshop
Interests
Net Surfing
Virtual Gaming
Travel
Timeline
Area Loss Prevention Officer
Reliance Retail Ltd.
07.2022 - Current
Store Manager
Anand Hyper Market
02.2021 - 06.2022
FLOOR MANAGER
V2 Retail Ltd
12.2019 - 01.2021
LOSS AND PREVENTION HEAD
V2 Retail Ltd
12.2018 - 12.2019
ASST. BACK-END HEAD
V2 Retail Ltd
12.2017 - 12.2018
JUNIOR ACCOUNTANT
L&T Construction Ltd
06.2016 - 07.2017
PGDM - Finance & Marketing
Innovation The Business School
08.2012 - 07.2014
Graduation - Accounting
S.V.M. Autonomous College
04.2007 - 03.2010
Intermediate - Commerce
NBS Mahavidyalaya
04.2003 - 03.2005
HSC - High School
Kunja Bihari High School
04.2002 - 03.2003