Experienced claims professional with strong background in auditing, research, claims investigation, and financial accuracy looking to join a company that will utilize personal talents while encouraging further growth professionally and personally.
Overview
30
30
years of professional experience
Work History
Owner
Alesia Brown Realty Group, Inc.
03.2016 - Current
Assist Individuals and Corporations in locating residential and commercial properties
Developed strategic plans to sell and advertise properties
Manage marketing of company and all property listings
Complete thorough analysis of properties to assess value
Evaluation of market conditions and trends
Negotiate price, terms, and closing agreements
Managed all day-to-day activities of the company
Medical Claims Auditor
International Medical Group
05.2022 - 04.2025
Audited insurance claims for accuracy and compliance with company policies.
Reviewed medical documentation to ensure validity of claims processed.
Collaborated with healthcare providers to clarify claim-related inquiries.
Claims Examiner III
Computer Sciences Corporation
Springfield
07.2015 - 03.2016
Research and interpret life insurance contracts to fulfill company obligation accordingly
Reported processing totals and managed work flow for the department
Researched and resolved escalated client reported issues
Senior Claims Auditor
HCC Medical Insurance Services
Indianapolis
07.2014 - 07.2015
Audit all special approval and high dollar claims up to $1,000,000
Identify trends with claims processing and implement process improvements
Mentor and train with fellow associates and new hire employees
Life Claims Examiner II
CNO Financial Group, LLC
Carmel
08.2009 - 07.2014
Research and interpret life insurance contracts to fulfill company obligation accordingly
Reported processing totals and managed work flow for the department
Project management and third party administrator liaison
Claims Adjuster II
Seven Corners, Inc.
Carmel
05.2008 - 05.2009
Processed travel medical and international medical claims
Investigated claims including checking for preexisting conditions and interpreting medical records
Review and respond to Department of Insurance complaints.
Life Insurance Case Manager/Underwriter
InSource, Inc.
Indianapolis
07.2006 - 09.2007
Review and obtain medical records for underwriting
Attempt to find the best coverage with the lowest cost for client based on their underwriting score
Project management and third party administrator liaison
Senior Health Claims Analyst
Golden Rule Insurance Company
Indianapolis
08.1995 - 06.2006
Handle case management files that totaled more than $100,000
Handle all Department of Insurance complaints, executive complaints, and all legal claim files
Worked with medical review team to determine if experimental drug treatments were covered under the limitations of individual insurance policies
Education
Fellowship - Life Office Management
Life Office Management Association
Associate - Customer Service
Life Office Management Association
Health Insurance Associate -
Real Estate Certification Program (RECP) -
Skills
LifePro
Cyberlife
CK4
AWD
Medical Claims Coding
Interpreting Medical Reports
Case Management
Business Letter Construction
Microsoft Office
Business Objects
Medigap
Health Claims
Life Claims
Travel Claims
Term Life Claims
Annuity Claims
Third Party Administrator Claims
Client Relationships
Prior Licensed Private Investigator
Indiana Licensed Realtor
Coursework
Principles of Insurance: Life, Health, and Annuities
Accounting and Financial Reporting in Life Insurance
Long Term Care Insurance
Fraud: An intro to Detection, Investigation, and Prevention
Fundamentals of Health Insurance Part A & B
Legal Aspects of Life and Health Insurance (U.S. Laws)
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