Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Alejandra Quiroz-Bello

Richmond

Summary

Bilingual customer service professional with a proven track record of delivering exceptional guest experiences. Skilled in problem-solving and training new employees to enhance team performance.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Front of House Employee/ Back of House Kitchen

Parlor Doughnuts
Richmond, Indiana
06.2024 - Current
  • Delivered exceptional customer service, ensuring positive guest experiences.
  • Managed cash register operations, processing orders accurately and efficiently.
  • Assisted in product displays, enhancing visual appeal and promoting sales.
  • Collaborated with team members to maintain cleanliness and organization of front-of-house area.
  • Trained new employees on operational procedures and customer interaction standards.
  • Implemented feedback mechanisms to improve overall service quality and guest satisfaction.
  • Maintained cleanliness of kitchen, counter, and dining areas to ensure a safe environment.

Front of House Employee

Jimmy John's
Richmond, Indiana
08.2025 - 10.2025
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated point-of-sale system efficiently, handling cash transactions and managing orders accurately.
  • Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for customers.
  • Assisted in training new employees on front of house procedures and best practices for service delivery.

Education

Bachelor of Science - Psychology

Richmond High School
Richmond, IN
05.2026

Skills

  • Customer service
  • Bilingual (spanish)
  • Clear communication
  • Problem-solving
  • Team player attitude
  • Strong work ethic

Certification

  • CPR certified, RHS EMT, Ben Simmons- 2025-2026

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front of House Employee

Jimmy John's
08.2025 - 10.2025

Front of House Employee/ Back of House Kitchen

Parlor Doughnuts
06.2024 - Current

Bachelor of Science - Psychology

Richmond High School
Alejandra Quiroz-Bello