Angela Cartwright

Experienced logistics and eCommerce professional with a strong background in shipping and receiving, inventory control, customer service, and online sales management. From 2005 to 2019, served as Web Manager for denimexpress.com at R.I. Spiece Sales Co., INC, where I also acted as Buyer for the company's Amazon storefront, oversaw inventory control, and led the customer service team. Currently working as a Shipping and Receiving Clerk at Midwest Eye Consultants, where I ensure precise, timely handling of inbound and outbound shipments.

Known for streamlining warehouse processes, enhancing operational efficiency, and maintaining high standards of accuracy. Adaptable team player with a solutions-oriented mindset and proven ability to thrive in fast-paced, dynamic environments.

• Handled vendor and customer account inquiries, accurately providing information to ensure resolution of product/service complaints
• Successfully managed and resolved discrepancies with vendors, ensuring timely issue resolution and maintaining strong supplier relationships
• Ensured customer satisfaction
• Assisted customers/salesmen over the phone regarding product, promotions and orders
• Received and sent warehouse shipments
• Overhauled website with new design techniques and easy order process.
• Conducted photo shoots with area models for product use
• Traveled to trade shows purchasing new products for our store and website.
• Managed Amazon, Ebay and E-Commerce
• Ordering and shipping of Frames for patients
• Shipped out to our offices
• Always in contact with Store managers via email or phone
• Provide customer service to over 50 locations in Indiana, Ohio, Nebraska, and Oklahoma