ALEX KONZ
Fort Wayne
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
5
5
years of professional experience
Work History
Shift Manager
Noodles and Company
Fort Wayne, Indiana
01.2021 - Current
- Managed and directed shifts. Trained new employees to work multiple positions and how to solve problems.
- Consulted with customers over issues with service
Education
Bachelor of Science - Psychological Science
Ball State University, College of Sciences and Humanities
Muncie, Indiana05-2027
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Handling customer complaints
- Relationship building
Timeline
Shift Manager
Noodles and Company
01.2021 - Current
Bachelor of Science - Psychological Science
Ball State University, College of Sciences and Humanities
AWARDS & HONORS
Member of Ball State Honors College, Dean's list Fall 2023, Dean's list Spring 2024, Dean's list Fall 2024, Dean's list Spring 2025, Dean's list Fall 2025. Ball State Scholars Award Grant
SHADOW EXPERIENCE
- Chiropractor
- Thomas Chiropractic, Fort Wayne, Indiana
- Shadowed a chiropractor perform daily adjustments as well as learned how to work with spreadsheets and scheduling
- Acquired essential skills needed to interact with patients from different demographics
- Gained knowledge on how to network a brand when creating a self ran firm to gain business