Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Alex Purathoor

Alex Purathoor

Consulting Professional
Pune

Summary

An experienced professional with 5+ years of hands on experience in sales, project management, process improvement, client engagement, data governance and data privacy concepts. Proven track record of successfully streamlining business operations and reducing costs through a strong ability to communicate effectively with technology, executive and business audiences. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

8
8
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
4
4
Languages

Work History

Senior Associate Consultant

Infosys Ltd.
03.2022 - Current
  • As an associate consultant have been regularly part of RFP's and RFI's for cracking sales deals with multiple clients across various industries.
  • Monitored and frequently reported on project status to clients and verified that the projects met client requirements and quality standards.
  • Collaborated closely with partners to identify new business opportunities, expanding the customer base.
  • Have managed compliance based certifications for Data Governance and Data Loss Protection systems for UK based bank.
  • Facilitated client board, staff and stakeholder meetings as well as reviewed and edited both High and Low Level designs.
  • Created compelling presentations for partner events, showcasing the value of our products and services effectively.
  • Strengthened partner relationships by maintaining regular communication and addressing concerns proactively.
  • Sound knowledge of GDPR, CCPA, HIPAA, BCBS 239 regulations for Data Privacy and Data Governance.
  • Routinely interacted with team and clients to develop and coordinate project requirements and workflow.
  • Managed projects using holistic thinking, resolved key strategic challenges and delivered projects against tight deadlines.
  • Defined performance indicators and quality metrics to maintain compliance with governing policies, standards and adoption requirements

Analyst

Better Mortgage
09.2020 - 12.2021
  • Served as an integral member of the Project Certification Team responsible for certifying projects for both limited and full review loan files. Adherence to FNMA guidelines
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Assisted in workflow allocation for newly hired team members. Responsible for maintaining TAT for the earliest closing and funding.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Territory Sales Manager

TREEBO HOTELS PVT LTD
09.2019 - 05.2020
  • Responsible for revenue generation for Treebo Hotels through “hunting” for new corporate clients and “farming” accounts of existing corporate clients. Also responsible for end to end sales cycle
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
  • Have had experience in handling big accounts that represented 10-15% of the total revenue of the zone.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

CUSTOMER SERVICE ASSOCIATE

CAPITA INDIA PVT LTD
02.2017 - 05.2018
  • Helped client which is a UK based Telecom giant with respect to their customer service for all their “Pay As YouGo” (prepaid) sim users and solving all their technical issues related to their sim cards and also their phones
  • Convincing the current prepaid user to move to post paid services and facilitating the conversion from prepaid to post paid users.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

ASSOCIATE, OPERATIONS - Recoveries & Settlements

WNS GLOBAL SERVICES
03.2016 - 01.2017
  • Part of the recoveries and settlements team for the motor insurance vertical for Suncorp Insurance Australia, held accounts from the Victorian province
  • Identification of cases for motor insurance claims and dividing the cases for recovery and settlement
  • Interacting with the third parties and the third party insurers for recovering the claim amount.

Education

PGDM - International Business And Marketing

Balaji Institute of International Business
Pune, India
06.2018 - 05.2020

B.Com - Accounting And Finance

Christ College
Pune, Inida
07.2013 - 06.2016

Skills

    Information Research

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Certification

Alation User Brilliance License - May 2023-May 2026

Interests

Football Analysis

Story writing

Timeline

Infosys Global Agile Certification

10-2023

Alation User Brilliance License - May 2023-May 2026

05-2023

BigID Business Value

04-2023

Collibra - Business Analyst

04-2022

Senior Associate Consultant

Infosys Ltd.
03.2022 - Current

Analyst

Better Mortgage
09.2020 - 12.2021

Territory Sales Manager

TREEBO HOTELS PVT LTD
09.2019 - 05.2020

PGDM - International Business And Marketing

Balaji Institute of International Business
06.2018 - 05.2020

CUSTOMER SERVICE ASSOCIATE

CAPITA INDIA PVT LTD
02.2017 - 05.2018

ASSOCIATE, OPERATIONS - Recoveries & Settlements

WNS GLOBAL SERVICES
03.2016 - 01.2017

B.Com - Accounting And Finance

Christ College
07.2013 - 06.2016

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