Alex Raj S
Cloud Solution Architect
Bengaluru
Summary
Experienced in designing robust cloud architectures to support business needs, leveraging deep knowledge of cloud platforms to create scalable and secure solutions. Strong understanding of cloud migration processes and best practices. Known for fostering team collaboration and consistently achieving results, adaptable to evolving project needs ensuring reliable delivery of high-quality solutions. Skilled in cloud architecture, automation, and problem-solving, with a proven ability to drive impactful projects that align with organizational goals and deliver reliable solutions while adapting to dynamic environments.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
Cloud Solution Architect
Microsoft
03.2023 - Current
- Evaluated and recommended improvements to existing cloud infrastructures, resulting in enhanced performance and reduced operational costs for clients.
- Delivered innovative solutions that exceeded client expectations by staying current with emerging trends in cloud technology and incorporating them into designs when appropriate.
- Reduced deployment time with streamlined processes and automation for faster solution delivery.
- Enabled seamless migration to the cloud by planning and executing successful data transfer strategies.
- Developed comprehensive cloud solutions by analyzing client requirements and creating tailored strategies.
- Promoted adoption of new technologies within the organization through engaging presentations showcasing potential benefits of implementation in various projects.
- Standardized process documentation to ensure consistency across projects, leading to improved overall work quality.
- Enhanced system performance and reliability for clients by designing, implementing, and managing cloud infrastructure.
Cloud Solution Architect - Engineering
Microsoft
07.2022 - 03.2023
- Continuously updated technical expertise through industry research, attending conferences, and obtaining certifications relevant to the role.
- Simplified complex architectural challenges through effective communication with stakeholders, addressing their concerns, and clarifying technical concepts.
- Defined cloud architecture for both hybrid and non-hybrid cloud solutions.
- Provided solution designs to meet system strategies, capabilities and technologies and to respond to current and future business requirements.
Customer Engineer
Microsoft
07.2020 - 07.2022
- Enhanced team collaboration by sharing best practices during weekly meetings, promoting a culture of continuous improvement within the department.
- Contributed to the company''s growth by identifying opportunities for upselling additional products and services that met customers'' needs.
- Collaborated with sales team to identify customer needs and provide appropriate solutions, resulting in increased revenue.
- Assisted in the development of customized solutions tailored to client requirements, maximizing customer satisfaction.
Premier Field Engineer
Microsoft
06.2018 - 07.2020
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Provided review of design modifications and requests for clarification.
- Troubleshot system malfunctions using state-of-the-art diagnostic tools, quickly resolving issues to minimize disruptions in service.
- Monitored construction methods and installations, inspection and testing processes.
- Identified major issues that could arise and provided solutions for these problems.
Project Lead
Sutherland Global Services
02.2012 - 06.2018
- Partnered with project team members to identify and quickly address problems.
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Saved costs on multiple projects by identifying opportunities for process improvement and implementing cost-effective solutions.
Customer Service Representative
Firstsource Solutions Limited
11.2007 - 08.2009
- Addressing the customer queries related to Vodafone mobile network services.
Education
No Degree - Computer Science
St Josephs College Arts Science
Tiruchirappalli, Tamilnadu 04.2004 - 12.2007
Skills
Microsoft Power Platform
undefinedCertification
FY25 LevelUp Luminary, 05/01/25
Interests
Cycling
Biking
Silambam
Air Rifling
Personal Information
- Date of Birth: 02/14/87
- Nationality: Indian
Timeline
Cloud Solution Architect
Microsoft
03.2023 - Current
Cloud Solution Architect - Engineering
Microsoft
07.2022 - 03.2023
Customer Engineer
Microsoft
07.2020 - 07.2022
Premier Field Engineer
Microsoft
06.2018 - 07.2020
Project Lead
Sutherland Global Services
02.2012 - 06.2018
Customer Service Representative
Firstsource Solutions Limited
11.2007 - 08.2009
No Degree - Computer Science
St Josephs College Arts Science
04.2004 - 12.2007
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