ALEXA BERGERON
Middlebury
Summary
Results-oriented professional with extensive experience in customer service at Dollar General Market. Demonstrated expertise in improving operational efficiency through data analysis and project management. Acknowledged for meticulous attention to detail and strong team collaboration, consistently achieving high levels of customer satisfaction.
Experienced with educational support, assisting in development and implementation of classroom activities. Utilizes strong interpersonal skills to foster supportive and engaging learning environment. Knowledge of effective classroom management techniques and instructional support.
Overview
4
4
years of professional experience
Work History
ED Paraprofessional
Lakeland High School
Lagrange, IN
09.2025 - Current
- Supported teachers in implementing individualized education plans for diverse learners.
- Facilitated small group instruction to enhance student engagement and understanding.
- Implemented behavioral interventions to promote student success and well-being.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Developed and maintained effective communication with students, parents, and staff.
Cashier
Dollar General
01.2024 - Current
- Greeted customers and answered any questions they had about the store’s products and services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Hostess
Blue Gate Restaurant
01.2023 - 01.2024
- Verified reservations and wait times with customers.
- Accurately recorded customer information into reservation system.
- Demonstrated strong interpersonal skills when interacting with customers.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
Crew Member
Salad Station
01.2022 - 01.2023
- Processed takeout orders quickly to ensure timely delivery of meals.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Resolved customer complaints in a professional manner.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Bachelor's - Industrial Engineering Technology
Trine University
05-2027
High School Diploma -
H.L. Bourgeois High School
05-2023
Skills
- Data analysis and statistical analysis
- Project management and process improvement
- Supply chain management
- Customer service and team collaboration
- Report writing and documentation
- Attention to detail
- Proficient in Microsoft
- Proficient in AutoCAD
- Proficient in Inventor
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Data collection
Timeline
ED Paraprofessional
Lakeland High School
09.2025 - Current
Cashier
Dollar General
01.2024 - Current
Hostess
Blue Gate Restaurant
01.2023 - 01.2024
Crew Member
Salad Station
01.2022 - 01.2023
Bachelor's - Industrial Engineering Technology
Trine University
High School Diploma -
H.L. Bourgeois High School