Alexa Conner
Knox
Summary
Dynamic Retail Parts Professional with a proven track record at Advanced Auto Parts, excelling in customer service and inventory management. Skilled in cash transactions and staff training, I enhanced operational efficiency and customer satisfaction through effective problem-solving and collaborative teamwork, and am committed to delivering high-quality service and maintaining financial accuracy.
Overview
5
5
years of professional experience
Work History
Retail Parts Professional
Advanced Auto Parts
02.2023 - Current
- Assisted customers with product selection and provided technical advice on automotive parts.
- Managed inventory levels, ensuring stock accuracy and timely replenishment of parts.
- Operated point-of-sale system for transactions and maintained financial accuracy in cash handling.
- Collaborated with team members to streamline order fulfillment processes, enhancing overall efficiency.
- Trained new employees on customer service protocols and inventory management systems.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Busser
Christo's Family Dining
11.2021 - 01.2022
- Assisted servers by promptly clearing tables and resetting for new guests to enhance overall service speed.
- Trained new bussers on proper sanitation practices and effective table turnover strategies to improve team efficiency.
- Maintained cleanliness and organization of dining areas, ensuring efficient workflow during peak hours.
- Implemented best practices for waste management, contributing to a more sustainable dining environment.
Food Runner
The Harbor Tavern
07.2021 - 09.2021
- Delivered food and beverages promptly to ensure exceptional guest experiences.
- Trained new staff on food delivery processes and team protocols.
- Implemented improved communication methods between front and back of house to enhance service speed.
Sandwich Artist
Jimmy John's Sandwiches
12.2020 - 07.2021
- Maintained cleanliness and organization of workstations, adhering to food safety regulations.
- Assisted in inventory management, restocking supplies to optimize workflow efficiency.
- Collaborated with team members to enhance customer satisfaction through prompt service.
- Monitored equipment functionality, reporting issues for timely maintenance and repairs.
- Maintained accurate cash drawer and balanced daily sales reports
Education
High School Diploma -
Knox Community High School
Knox05-2022
Skills
- Proficient in cash transactions
- Merchandising strategies
- Store maintenance
- Loss prevention awareness
- Problem-solving skills
- Customer service
- Professional email correspondence
- Operations management
- Collaborative team management
- Time management
- Staff training and development
- Comprehensive documentation skills
Timeline
Retail Parts Professional
Advanced Auto Parts
02.2023 - Current
Busser
Christo's Family Dining
11.2021 - 01.2022
Food Runner
The Harbor Tavern
07.2021 - 09.2021
Sandwich Artist
Jimmy John's Sandwiches
12.2020 - 07.2021
High School Diploma -
Knox Community High School
Similar Profiles
Sonya RockmoreSonya Rockmore
General Manager at Advanced Auto PartsGeneral Manager at Advanced Auto Parts
Marcus Wright IIMarcus Wright II
Sales Associate at Advanced Auto PartsSales Associate at Advanced Auto Parts
Artasia WilliamsArtasia Williams
Warehouse Worker at Advanced Auto PartsWarehouse Worker at Advanced Auto Parts
Brieanna MinixBrieanna Minix
Office Assistant at Baileys Discount CenterOffice Assistant at Baileys Discount Center
BENJAMIN CHEATHAMBENJAMIN CHEATHAM
Engagement Specialist at QonzerEngagement Specialist at Qonzer