Alexa Conner
Knox
Summary
Dynamic Retail Parts Professional with a proven track record at Advanced Auto Parts, excelling in customer service and inventory management. Skilled in cash transactions and staff training, I enhanced operational efficiency and customer satisfaction through effective problem-solving and collaborative teamwork, and am committed to delivering high-quality service and maintaining financial accuracy.
Overview
5
5
years of professional experience
Work History
Retail Parts Professional
Advanced Auto Parts
02.2023 - Current
- Assisted customers with product selection and provided technical advice on automotive parts.
- Managed inventory levels, ensuring stock accuracy and timely replenishment of parts.
- Operated point-of-sale system for transactions and maintained financial accuracy in cash handling.
- Collaborated with team members to streamline order fulfillment processes, enhancing overall efficiency.
- Trained new employees on customer service protocols and inventory management systems.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Busser
Christo's Family Dining
11.2021 - 01.2022
- Assisted servers by promptly clearing tables and resetting for new guests to enhance overall service speed.
- Trained new bussers on proper sanitation practices and effective table turnover strategies to improve team efficiency.
- Maintained cleanliness and organization of dining areas, ensuring efficient workflow during peak hours.
- Implemented best practices for waste management, contributing to a more sustainable dining environment.
Food Runner
The Harbor Tavern
07.2021 - 09.2021
- Delivered food and beverages promptly to ensure exceptional guest experiences.
- Trained new staff on food delivery processes and team protocols.
- Implemented improved communication methods between front and back of house to enhance service speed.
Sandwich Artist
Jimmy John's Sandwiches
12.2020 - 07.2021
- Maintained cleanliness and organization of workstations, adhering to food safety regulations.
- Assisted in inventory management, restocking supplies to optimize workflow efficiency.
- Collaborated with team members to enhance customer satisfaction through prompt service.
- Monitored equipment functionality, reporting issues for timely maintenance and repairs.
- Maintained accurate cash drawer and balanced daily sales reports
Education
High School Diploma -
Knox Community High School
Knox05-2022
Skills
- Proficient in cash transactions
- Merchandising strategies
- Store maintenance
- Loss prevention awareness
- Problem-solving skills
- Customer service
- Professional email correspondence
- Operations management
- Collaborative team management
- Time management
- Staff training and development
- Comprehensive documentation skills
Timeline
Retail Parts Professional
Advanced Auto Parts
02.2023 - Current
Busser
Christo's Family Dining
11.2021 - 01.2022
Food Runner
The Harbor Tavern
07.2021 - 09.2021
Sandwich Artist
Jimmy John's Sandwiches
12.2020 - 07.2021
High School Diploma -
Knox Community High School