ALEXANDAR RAJA
132/1, SOUTH KAMARAJ NAGAR, NEAR SAPPANI KOVIL, 8TH CROSS EXTENSION, ANGARAI, LALGUDI, TRICHY,TN
Summary
Dynamic leader with a proven track record at MODERN PAINTS LALGUDI, enhancing store sales through strategic merchandising and strong customer service. Skilled in staff management and problem-solving, consistently exceeding sales goals. Cultivated lasting client relationships, boosting customer loyalty and satisfaction. Expert in retail operations and sales growth, mentoring teams to achieve and surpass targets.
Overview
13
13
years of professional experience
Work History
Retail Store Manager
MODERN PAINTS
10.2016 - Current
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Managed store organization, maintenance, and purchasing functions.
- Submitted orders for new inventory.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
Sales Officer
KANSAI NEROLAC PAINTS LTD
09.2014 - 08.2016
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Designed incentive programs for sales staff that motivated them to achieve their targets consistently.
- Trained junior sales staff, mentoring them on best practices and strategies for success.
Sales Officer
AGSAR PAINTS PVT LTD
12.2011 - 08.2014
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Trained junior sales staff, mentoring them on best practices and strategies for success.
Education
Bachelor Of Commerce - Accounting And Finance
03.2009
Skills
- Customer service
- Strong multi-tasking
- Problem-solving
- Retail operations
- Decision-making skill
- Stockroom management
- Sales growth
- Store maintenance
- Accurate money handling
- Staff management
Timeline
Retail Store Manager - MODERN PAINTS
10.2016 - Current
Sales Officer - KANSAI NEROLAC PAINTS LTD
09.2014 - 08.2016
Sales Officer - AGSAR PAINTS PVT LTD
12.2011 - 08.2014
ST. JOSEPH'S COLLEGE - Bachelor Of Commerce, Accounting And Finance
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