Summary
Overview
Work History
Education
Skills
References
Timeline
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Alexander Wroblewski

Saint John

Summary

Dynamic and dedicated server with a proven track record at Texas Roadhouse, excelling in problem-solving and team collaboration. Recognized for enhancing customer satisfaction through effective communication and quality control. Skilled in training new employees and managing high-volume orders while ensuring health safety compliance.

Overview

2
2
years of professional experience

Work History

Server

Texas Roadhouse
Dyer
08.2024 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Assisted in training new servers.
  • Followed health safety guidelines when preparing and serving food products.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Checked food before serving it to customers.

Summer Helper

Federal Signal
University Park
05.2024 - 08.2024
  • Participated in weekly meetings with supervisors to discuss any issues or concerns regarding safety procedures.
  • Maintained positive working relationship with fellow staff and management.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked with cross-functional teams to achieve goals.
  • Operated equipment and machinery according to safety guidelines.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Assembled products according to blueprints.

To-Go Server

Texas Roadhouse
Dyer
05.2023 - 08.2024
  • Confirmed customer orders through verbal communication with kitchen staff and management.
  • Created contact database from online, mobile, and phone customers to tailor offers and promotions matching habits and preferences.
  • Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
  • Verified that prepared food met requirements for quality and quantity before delivery.
  • Organized and tracked to-go orders while maintaining accuracy.
  • Assisted guests with selecting food items based on dietary needs or preferences.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Some College (No Degree) -

Purdue University Northwest
Hammond, IN

Skills

  • Problem solving
  • Employee training
  • Order management
  • Health safety compliance
  • Team collaboration
  • Effective communication
  • Performance improvement
  • Quality control

References

References available upon request.

Timeline

Server

Texas Roadhouse
08.2024 - Current

Summer Helper

Federal Signal
05.2024 - 08.2024

To-Go Server

Texas Roadhouse
05.2023 - 08.2024

Some College (No Degree) -

Purdue University Northwest

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Alexander Wroblewski