Alexis Miller
Plainfield
Summary
Dynamic Assistant Manager at X-Golf Plainfield with a strong focus on operational efficiency and inventory management. Skilled in cocktail preparation and enhancing customer communication, resulting in improved guest experiences and increased sales through strategic event coordination. Adept at staff development and performance evaluation, fostering team motivation and effective problem resolution.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
X-Golf Plainfield
Plainfield
05.2024 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Communicated regularly with customers to gain insights into their needs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored bar inventory and promptly restocked low items before depletion.
- Collaborated with store manager within the organization to coordinate promotions, events, and special projects.
Bartender
Main Street Bar&Grill
Monrovia
10.2023 - 05.2025
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored bar inventory and promptly restocked low items before depletion.
- Processed payments accurately and efficiently with POS system.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Collected and organized daily till totals and tips.
- Greeted guests with friendliness and professionalism.
- Upsold customers from shelf to premium brands to help boost sales.
Server
Wings Etc
Camby
08.2023 - 12.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Stayed informed about daily specials, new menu items, promotions.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
Some College (No Degree) - Business Administration
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Operational Efficiency Development
- Inventory management
- Cocktail preparation
- Customer communication
- Point of sale
- Event coordination
- Staff development
- Performance evaluation
- Marketing
- Decision-making
- Computer skills
- Vendor management
- Employee supervision
- Team motivation
- Problem resolution
- Documentation and reporting
Affiliations
- Mother with kids in sports
- Reading
Certification
- Liquor License
References
References available upon request.
Timeline
Assistant Manager
X-Golf Plainfield
05.2024 - Current
Bartender
Main Street Bar&Grill
10.2023 - 05.2025
Server
Wings Etc
08.2023 - 12.2023
Some College (No Degree) - Business Administration
Ivy Tech Community College of Indiana
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