Alexis Radanovich
St.John
Summary
Dynamic professional with extensive experience at Community Hospital, excelling in patient access and administrative support. Proven ability to enhance patient satisfaction through effective communication and organizational skills. Adept at multitasking and problem-solving, streamlining processes to improve efficiency and reduce wait times. Committed to teamwork and delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Clerk/Receptionist
Community Hospital
08.2022 - Current
- Assisted in maintaining organized filing systems for efficient document retrieval.
- Supported daily office operations by managing incoming calls and routing inquiries appropriately.
- Prepared and processed documents, ensuring accuracy and compliance with established procedures.
- Learned to operate office equipment, enhancing workflow efficiency through proper usage of tools.
- Collaborated with team members to complete routine tasks and improve overall productivity.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Processed incoming and outgoing mail and packages according to established procedures.
Patient Access Representative
Community Hospital
08.2022 - 07.2023
- Coordinated patient registration processes to ensure seamless intake and appointment scheduling.
- Managed insurance verification and eligibility determinations, enhancing patient experience.
- processed payments
- Streamlined patient check-in procedures, reducing wait times and optimizing workflow.
- Worked with techs and staff to smoothly run the office.
- Answered calls and appropriately directed the patient in the correct way.
General Employee
Pop's Beef
03.2021 - 08.2022
- Operated cash register for cash and credit transactions
- Worked with flexible schedule and extra shifts to meet business needs
- Restocked supplies and made sure the place was clean and ready for customers.
- Answered questions about store policies and addressed customer concerns
- Worked closely with shift manager to solve problems and handle customer concerns.
Soccer Trainer
Dyer Indoor Soccer Arena
10.2019 - 05.2021
- Promoted the love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Improved player behavior thorough modeling and disciplinary interventions.
- Developed and implemented team rules.
- Motivated children to become stronger, more agile, and more effective through training habits and proper nutrition.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
Education
High School Diploma -
Hanover Central High School
Cedar Lake, IN06-2022
Skills
- Telephone etiquette
- Customer/ patient satisfaction
- Administrative support
- Organizational skills
- Administrative tasks
- Document management
- Processing mail
- Multitasking
- Communication
- Problem-solving
- Flexible and adaptable
- Teamwork
Timeline
Clerk/Receptionist
Community Hospital
08.2022 - Current
Patient Access Representative
Community Hospital
08.2022 - 07.2023
General Employee
Pop's Beef
03.2021 - 08.2022
Soccer Trainer
Dyer Indoor Soccer Arena
10.2019 - 05.2021
High School Diploma -
Hanover Central High School
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