Alfa Shaikh
Mumbai
Summary
Skilled HR Assistant with experience in recruitment, employee relations, and benefits administration. Strong skills in communication, problem-solving, and maintaining confidentiality. Demonstrated ability to streamline processes for efficiency and contribute positively to team dynamics. Proven track record of fostering positive workplace culture through effective management strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Assistant
Assemblage Entertainment Pvt
Mumbai
02.2023 - Current
- Managed onboarding processes, including orientation, induction, and employee introductions.
- Ensured completion of documentation on first day, verifying compliance with account and HR requirements.
- Tracked employee probation periods and facilitated confirmations.
- Maintained data integrity in both manual records and HR portal.
- Addressed basic employee queries in consultation with HR Manager.
- Drafted various letters and forms, including appointment letters and termination documents.
- Maintained records of ID cards and access cards for employees.
- Generated reports on attendance, leaves, and other metrics as per management requests.
HR Trainee
Red Chillies Entertainment
Mumbai
01.2022 - 02.2023
- Maintained recruitment process records using Excel for efficient tracking.
- Executed hiring through various portals, references, and external recruiters.
- Screened resumes and scheduled interviews for selected candidates.
- Conducted first-round interviews independently and supported second-round interviews with supervisors and HODs.
- Prepared offer and appointment letters for new hires.
- Managed onboarding process, ensuring smooth introduction and documentation on first day.
- Presented company overview and clarified policies and procedures to new employees.
- Identified training needs in consultation with HODs and supervisors, selecting methods such as e-learning and video training.
Customer Representative
Epicenter Technologies Pvt
Mumbai
12.2018 - 09.2020
- Interacted with customers through phone, email, and online chat platforms.
- Resolved customer complaints and issues promptly across multiple channels.
- Communicated effectively with clients and managers to address payment options and terms.
- Collected payments via cheques, credit cards, and online transfers.
- Negotiated payment plans with clients to secure timely payments.
- Provided professional assistance during discussions on payment matters.
- Contacted clients for overdue payments and rectified billing discrepancies.
- Coached team members on best practices for handling difficult customer interactions.
Education
MBA - Human Resources
Narsee Monjee Institute of Management Studies (NMIMS)
Mumbai01.2024
BMM - Mass Communication
Reena Mehta Arts & Commerce
Mumbai01.2021
H.S.C - Higher Secondary School
Shoeb College of Education
Thane01.2017
S.S.C - Secondary School
Mother Marry English High School & Junior College
Mumbai01.2015
Skills
- Time management
- HR analytics
- Coordination and leadership
- Microsoft Office proficiency
- Effective communication
- Flexibility and adaptability
- Onboarding and employee documentation
- Employee engagement
- HRIS management
- Team collaboration
Websites
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 06/29/99
- Marital Status: Unmarried
Certification
- Power BI Data Analyst
Timeline
HR Assistant
Assemblage Entertainment Pvt
02.2023 - Current
HR Trainee
Red Chillies Entertainment
01.2022 - 02.2023
Customer Representative
Epicenter Technologies Pvt
12.2018 - 09.2020
MBA - Human Resources
Narsee Monjee Institute of Management Studies (NMIMS)
BMM - Mass Communication
Reena Mehta Arts & Commerce
H.S.C - Higher Secondary School
Shoeb College of Education
S.S.C - Secondary School
Mother Marry English High School & Junior College
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