Front Desk Receptionist
Hotel Akasa International
mumbai
03.2026 - 05.2026
- Greeted guests warmly upon arrival at Hotel Akasa International.
- Managed check-in and check-out processes efficiently for all visitors.
- Answered phone calls promptly, addressing inquiries and bookings.
- Maintained cleanliness and organization of the front desk area.
- Assisted guests with luggage and provided local information as needed.
- Coordinated with housekeeping to ensure room readiness for incoming guests.
- Handled guest complaints professionally, escalating issues when necessary.
- Processed payments and maintained accurate records of transactions.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.