Results-driven manager with expertise in employee training and store operations. Committed to enhancing customer service and ensuring operational efficiency, contributing to a seamless shopping experience.
Overview
2
2
years of professional experience
Work History
Manager
BJ's Wholesale
East Setauket
12.2022 - 03.2025
Trained new and existing employees on customer service standards, safety procedures, and store operations
Ensured merchandise was correctly placed, stocked, and merchandised according to company standards
Maintained store security by managing alarm systems, cash office access, and store keys
Responsible for opening and closing the store, including end-of-day procedures and cash handling controls
Operated forklift equipment safely for merchandise movement and inventory support
Provided excellent customer service while resolving issues efficiently and professionally