Ali Raza
New Delhi
Summary
Dynamic Senior Relationship Officer at Quess Corp Ltd, adept at enhancing client satisfaction and retention through innovative sales strategies and exceptional customer service. Proven ability in training teams and conducting market research to uncover new opportunities, while effectively managing relationships and assessing customer needs to drive business growth.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Senior Relationship Officer
Quess corp ltd
Gurgoan
11.2022 - Current
- Managed client relationships to ensure satisfaction and retention.
- Developed sales strategies to enhance market penetration and outreach.
- Conducted market research to identify new business opportunities.
- Trained junior staff on product knowledge and customer engagement techniques.
- Maintaining relationships with existing customers while seeking out new opportunities.
- Advised customers on product selection based on their individual needs.
Education
National Institute Of Open Schooling
Delhi Skills
- Client relationship management
- Sales strategy development
- Product knowledge training
- Problem solving
- Team leadership
- Time management
- Relationship management
- Customer service
- Banking
- Customer needs assessment
Languages
Hindi
First Language
English
Beginner (A1)
A1
Timeline
Senior Relationship Officer
Quess corp ltd
11.2022 - Current
National Institute Of Open Schooling