Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Software
Timeline
Generic
ALI SYED SHISH

ALI SYED SHISH

Dubai

Summary

Dynamic Vice President and Delivery Lead with over 14 years of expertise in technology risk and governance, driving impactful changes in IT risk compliance and security operations. Proven ability to enhance organizational resilience through innovative automation and strategic risk management, while aligning operations with regulatory standards. Skilled in risk analysis, infrastructure management, and data security, fostering a control-driven culture that optimizes performance and ensures audit readiness. A commitment to excellence in governance and process improvements positions for continued success and long-term organizational growth.

Overview

15
15
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Vice President

JP Morgan Chase & Co
Bangalore, Dubai
12.2019 - Current
  • As governance and risk management leader, I have driven consistent IT risk compliance reporting and spearheaded key audits to uphold regulatory standards. Managed critical risk programs, including Infrastructure and Application Control Assessments (ACA, ICA, ARA), Continuity of Business (COB), and Fraud Management, aligning operations with global risk objectives. By fostering a control-driven culture, introduced comprehensive Confluence pages, customized run books, and six control procedures for vulnerability management, enhancing organizational compliance.
  • I championed automation, developing macros, micro services, and a smart contract scanning tool using Slither, improving efficiency and Cybersecurity. Collaborating with Identity Access Management and CybersecurityCybersecurityCybersecurity teams, ensured audit readiness, conducted risk analyses, and strengthened security through control gap remediation.
  • In data security, I implemented classification policies, managed DLP tools, and directed network security and disaster recovery initiatives, ensuring resilience and robust defenses. Beyond risk management, I led cost-reducing process enhancements, high-performance culture initiatives, and product launches, aligning operations with evolving regulations.
  • I led the design and implementation of data catalogs, flows, and quality initiatives at Kinexys (Previously Onyx by JP Morgan), ensuring high-quality data aligned with PWC’s Data Governance Framework. I managed data privacy and governance frameworks within the enterprise risk structure, establishing practical risk appetites in compliance with GDPR.
  • I oversaw the roles and responsibilities matrix for privacy and governance frameworks, ensuring accuracy and approval. Monitored and reported compliance with data privacy and governance laws across subsidiaries and international operations, leveraging established metrics and controls. Ensure adherence to GDPR and PWC best practices, fostering robust governance and privacy standards throughout the organization.
  • Additionally, I optimized business performance through strategic planning, vendor management, digital transformation, and innovation, positioning the organization for long-term success.

Technology Delivery Lead

JP Morgan Chase & Co
Bangalore
09.2016 - 12.2019
  • Managed infrastructure security by conducting vulnerability assessments, implementing hardening protocols, and ensuring timely patch updates to mitigate risks. Leading diverse IT infrastructure projects such as data center migrations and tech refreshes, ensured seamless transitions and minimized downtime globally.
  • Building strategic partnerships with vendors like Dell, IBM, and Cisco, optimized hardware solutions through performance testing and certification. Oversaw virtualization environments on UCS Blades and HPE servers, deploying resources within hybrid cloud frameworks, and introduced agent-less monitoring through Out of Band Management, enhancing global operations.
  • With 14-member geographically diverse team, I fostered collaboration across APAC, EMEA, and North America.

Hardware Virtualization Engineer

Cisco India Services Pvt Ltd
Bangalore
04.2015 - 09.2016
  • Troubleshot and configured Cisco enterprise servers (Blade, C Series) and operating systems like Windows (2008/2012), VMware ESX, and RHEL using CIMC/UCSM.
  • Developed Borg-based scripts for analyzing tech-support logs and managed bug identification and remediation on UCSM blades and servers.
  • Configured storage solutions, including RAID and adapters, and optimized virtualization processes through automation with PowerShell and Python.
  • Enhanced system reliability with proactive maintenance, root cause analysis, and disaster recovery solutions. Established performance benchmarks, improved resource allocation, and ensured compliance with security policies, reducing downtime and increasing data center efficiency.

Technical Solutions Consultant

Hewlett-Packard Global Soft
Bangalore
05.2011 - 04.2015
  • Managed troubleshooting for HP enterprise servers (Blade, ML/DL series) in both DMZ and non-DMZ environments for major U.S. clients like Ford, General Motors, and Lockheed Martin.
  • Designed tailored IT solutions for over 10 prominent clients, driving revenue and client satisfaction. Leading HPE Upsell Program initiatives, assisted with installations of Windows, ESXi, Linux OS, and monitoring tools like CFengine and Puppet.
  • Analyzed logs, resolved escalated issues, and enhanced system performance. Configured c-Class enclosures, blades, and SNMP alerts, identified security risks, and developed user-friendly documentation to optimize operations.
  • Reduced downtime and improved system stability through proactive monitoring and maintenance.

Technical Support Engineer

Dell International Services Pvt Ltd
Bangalore
04.2010 - 05.2011
  • Mentored junior team members on issue resolution best practices and served as the escalation point for complex technical inquiries.
  • Providing remote assistance, efficiently resolved both software and hardware issues for clients. Conducted over 18 root cause analyses, implementing preventive measures to avoid recurrence.
  • Enhanced customer satisfaction by promptly resolving challenging technical issues and maintaining transparent communication, fostering trust and clarity with clients.

Education

Bachelors of Engineering - Telecommunications

Sri Siddhartha Institute of Technology, VTU
Tumkur, Belgaum
09.2003 - 07.2009

GED -

Dr Virendra Swarup Education Centre
Kanpur
04.2001 - 03.2002

High School Diploma -

Wendy High School
Kanpur
04.1999 - 03.2000

Skills

Organizational development

GDPR

Data Governance Frameworks

Risk Frameworks

NIST

Change and growth management

Human resources management

Digital transformation

Corporate communications

Operations management

Client relationship management

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Certification

Certified Information Security Manager, 10/01/23, 232387948

Accomplishments

  • Achieved audit compliance by introducing Slither for smart contract scanning.
  • Implemented automation solutions using Python scripting and Ansible playbooks for CICD pipelines.
  • Developed a program to convert qualitative risk into quantitative insights.

Personal Information

  • Passport Number: Z6737663
  • Date of Birth: 02/18/85
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Islam
  • Visa Status: Visit

Software

Python

Shell

Solidity

Timeline

Vice President

JP Morgan Chase & Co
12.2019 - Current

Technology Delivery Lead

JP Morgan Chase & Co
09.2016 - 12.2019

Hardware Virtualization Engineer

Cisco India Services Pvt Ltd
04.2015 - 09.2016

Technical Solutions Consultant

Hewlett-Packard Global Soft
05.2011 - 04.2015

Technical Support Engineer

Dell International Services Pvt Ltd
04.2010 - 05.2011

Bachelors of Engineering - Telecommunications

Sri Siddhartha Institute of Technology, VTU
09.2003 - 07.2009

GED -

Dr Virendra Swarup Education Centre
04.2001 - 03.2002

High School Diploma -

Wendy High School
04.1999 - 03.2000
Certified Information Security Manager, 10/01/23, 232387948
Certified in Risk and Information Systems Control, 08/01/24, 242639948
PRINCE 2 Certified Practitioner, 01/01/19
HP2 - T16 - Industry Standard Architecture and Technology, 04/01/14
ALI SYED SHISH