Aliasgar Rangwala
Onboarding Specialist
Secunderabad
Summary
Motivated quick learner with a proven track record of 6 years in people, recruiting, and business operations. Skilled in stakeholder management, deep diving, research analysis, and providing core business support. Known for an excellent attention to detail and the ability to work independently. Passionate about tackling challenges in a dynamic, fast-paced environment. Aspiring to leverage my acquired skills and knowledge to drive recruiting operations and enhance people services.
Overview
7
7
years of professional experience
Work History
Onboarding Specialist
Randstad India Private Limited
Hyderbad
05.2022 - 04.2023
- Participated in the development of HR objectives and systems, including metrics, queries, and standard reports.
- Partnering with recruiters, Hiring managers and HRBP for preparing necessary documentation
- Administered benefits, compensation, and employee performance programs, ensuring compliance with state and federal regulations
- Suggested and implemented new procedures and policies to enhance HR department efficiency and employee experience
- Facilitated smooth new hire onboarding process, coordinating with cross-functional departments.
- Assisting our newly joined employees with their equipment delivery and account activation through IT team
- Acted as the primary backup for payroll processing, including employee file updates, bonus/incentive pay, and benefit changes
- Following up with candidates to complete background verification and compliance documents
- Updating tasks completion for candidates on Google Sheets and for the trainers to take up new batches
- Offboarding employees from the systems based on termination or resignation
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
Technical Scheduler
Randstad India Private Limited
08.2021 - 04.2022
- POC for client hiring managers on all assigned requisitions
- Completed human resource operational requirements by scheduling interviews and assigning employees.
- Ensuring compliance with SLA's and KPI's
- Present slate of candidates to meet client deliverables and SLA's
- Proactively gather market intelligence for feedback, process enhancements and quality
- Scheduling, rescheduling, and canceling appointments as required across multiple locations and time-zones
- Providing instructions to our candidates to ensure that candidates are prepared for examinations and interview procedures
- Worked on 7 day pilot project to maintain the incoming SLA for India region and to expedite the interview process for the incoming applications
Employee Resource Centre Senior Associate
Amazon Development Centre India Pvt. Ltd.
Hitec City, Kondapur
08.2020 - 01.2021
- Responsible for providing support for Amazon NA employees via phone calls and e-mails
- Handled employee relations matters, including absence and health issues, conduct and capability, and grievance matters.
- Deduced recurring patterns in problems to ensure quick and efficient resolutions; highlighting it to concerned support departments
- Documented employee feedback through surveys and escalated in accordance with policies for product/process insights development
- Efficient in using the knowledge base to assist employees with policies and tools
- Took initiatives to boost CSAT and Quality scores to maintain a good score card
Community Operations Specialist
Uber India Pvt Ltd
Hyderabad
10.2016 - 06.2020
- Assisted clients with concerns and queries relating to their Uber for Business accounts
- Responsible for setting up Business accounts, assist with account linking issues, fraudulent charges, payment issues and account related issues
- Responsible for aligning reporting and setting up organization hierarchy workflow, per specific global LOB for managers on Workday application as part of a HRSS alignment project
- Trained and mentored 10+ new hires for the team providing floor support for process and knowledge improvement
- Created a knowledge base and conducted quality audits for ANZ Driver team and North Asia rider team
- Created a quality project to increase the team overall CSAT score from 76.28% to 86%
- Responsible for on-boarding and documentation approval of Driver Partners across North America, North Asia and ANZ
Education
BBA - Business
Loyola Academy
Secunderabad 2012.05 - 2015.04
Skills
Reliable
undefinedDisclaimer:
The information provided above is true.
Timeline
Onboarding Specialist
Randstad India Private Limited
05.2022 - 04.2023
Technical Scheduler
Randstad India Private Limited
08.2021 - 04.2022
Employee Resource Centre Senior Associate
Amazon Development Centre India Pvt. Ltd.
08.2020 - 01.2021
Community Operations Specialist
Uber India Pvt Ltd
10.2016 - 06.2020
BBA - Business
Loyola Academy
2012.05 - 2015.04
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