Overall 12+ years of experience in Sales & B2C Inside Sales Educational Technology Company and Sales experience in the field of Sales, Pre-sales, Business Development, Team Management & Leadership.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Directed sales team by delivering revenue and profitability target of the region, through achieving team’s sales targets.
Achieve growth, Owning and hitting/exceeding weekly and monthly sales targets within assigned leads.
Developing and executing strategic and operational plan to achieve sales targets and expand our customer base.
Responsibilities include developing key growth sales strategies, tactics and action plans. Recruit. lead and continuously train a team of strong Sales Managers & Team Leaders.
Directed pre-sales by providing business strategy and technical expertise to sales in selecting, implementing and developing competitive product, services, applications and solutions Project Management Exposure:
Presales Pilot, Dead Leads Sales, Attrition Control & Culture Improvement, Renewals Sales, and Fresh Leads Sales Successfully revamped pre-sales to ~1500 Employees; ensured seamless transition, which was suitable, Address customer queries Exceeded volume sales & performance-based goals.
Consistently maintained sales volumes, product mixes and selling prices by keeping current with supply and demand and changing market trends Strategized with and coached teams on application of consultative-selling techniques to advance opportunities that resulted in ongoing profitable revenue growth.
An effective communicator with strong relationship management skills with the capability to relate to people at any level of business and management; possess excellent analytical and negotiation skills
Overview
11
11
years of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Senior Regional Sales Manager
Squareyards
Mumbai
05.2022 - 07.2023
Expansion of sales team with high quality & potential candidates as per business plan.
Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
Regular evaluation of teams and individual performances.
Exploring new business development opportunities by leveraging client relationships developed over the years in previous work assignments.
Designing effective sales strategies, and marketing company products and services.
Develop Square Yards as a brand by ensuring service standards in line with company policies.
Good leadership skills and the ability to drive his/her own vertical success as per organization goal.
Adept in analyzing gaps vs required actions for any particular assignment /project success.
Regular focus on sales & process trainings besides personally taking few sessions.
Driving TOPM -Team Operations Planning meeting (Sales) on daily/weekly basis.
Forecasting skills besides setting quarterly and annual sales goals.
Keeping self/team abreast of key changes in the Real Estate sector and linked economic parameters.
Handling 20 to 150 + people team
Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
Finalized sales contracts with high-value customers.
Developed sales strategy based on research of consumer buying trends and market conditions.
Managed revenue models, process flows, operations support and customer engagement strategies.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Director In Sales
Whitehat JR
Mumbai
10.2020 - 02.2021
October 2020: Promoted to Director in training: 1st Team Leader In Indai Sales to be promoted in just 3 Months.
Built and Lead a Team of 5 Team Leaders and 120 Sales Managers who were trained by me to deliver org targets.
Generating 25L+/Week & 1 CR+/Month, ensuring company growth and creating A success story for the Organization that stabilized the business and secured coverage.
Key Result Areas: Leading a team of over 120 professionals across various processes by developing & executing strategic and operational sales plans to achieve sales conversions and revenue targets.
Sales division to define opportunities and closed large opportunities with the right solutions, mapping key value propositions to customers business.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Established departmental performance goals and provided feedback for underperforming areas.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Trained and guided team members to maintain high productivity and performance metrics.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Director of Inside Sales
Whitehat JR
Mumbai
02.2021 - 04.2022
Started the pilot process of the inside sales team.
Headed the entire process, from recruitment till Intern going live on floor.
On Job Training Intern Pilot Project in User Engagement team with 400 + Interns Trained and developed to acquire and engage the Trail Slot bookings (User Engagement).
Presenting end-to-end proposal/ pitch from opportunity stage to statement of work stage.
Sales division to define opportunities and closed large opportunities with the right solutions, mapping key value propositions to customers.
Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
Architecting solutions required to address customer requirements, assessing customers' needs and recommending solutions that optimized value for customer and the firm.
Assisting Sales Team on prospect/ lead generation with creation of sales pitches and go-to-market strategies.
Spearheading proactive selling by account mining to predict customer requirements, develop pitches and convert them to deals.
Formulating business cases based on the customer pain-points for the Sales Team to support the proposals & pitches.
Worked closely with other departments to promote products and marketing campaigns.
Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
Increased referrals 50 % by building productive partner networks.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Directed sales support staff in administrative tasks to help sales reps close deals.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Sales Team Lead
Whitehat JR
Mumbai
06.2020 - 10.2020
Build a team of 12 Sales Managers mentored and trained them to achieve organisations targets.
Shared effetive sales strategies and constant motivation to the saless managers to ensure target achievments.
Dveloped and maintained knowledge of current sales and promotions.
On achieving targets week on week, company further entrusted me with a promotion from TL to Director within 4 months
Expanded sales revenues by identifying opportunities and executing customized marketing plans..
Educated clients on production and benefit protocols through in-depth training procedures.
Supported sales account managers by providing accurate and detailed reports.
Trained, coached, and mentored new sales associates for maximum performance. Presenting end-to-end proposal/ pitch from opportunity stage to statement of work stage
Monitored sales team performance and provided constructive feedback.
Developed and maintained knowledge of current sales and promotions.
Implemented systems and procedures to increase sales.
Sales division to define opportunities and closed large opportunities with the right solutions, mapping key value propositions to customers business.
Education Sales Manager
Whitehat JR
Mumbai
10.2019 - 05.2020
Drove phases of sales from leads generation and prospecting to presentations and contract development.
Reviewed research on educational programs and delivered custom recommendations to clients, focusing on addressing individual needs.
Strategized and implemented methods for increasing sales within territory based on specific needs of area educators.
Prospected leads, set up appointments and offered products and services to drive sales.
Delivered web-based and live presentations covering unique benefits and advantages of [Product or Service].
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Built relationships with customers and community to establish long-term business growth.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Managed accounts to retain existing relationships and grow share of business.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Customer Support Officer
Karvy Digi Konnect
Mumbai
10.2018 - 06.2019
Negotiated, facilitated, and managed real estate transactions.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Liaised between buyers and sellers to provide positive experiences for both parties.
Maintained connections with clients to encourage repeat business and referrals.
Communicated with clients to understand property needs and preferences.
Advised clients on market conditions and property value for informed decision-making.
Developed and presented proposals to clients to raise awareness of potential real estate investments.
Fraud Agent
Intellinet Global Services
Mumbai
04.2017 - 11.2018
Analyzed large amounts of data to find patterns of fraud and anomalies.
Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Tracked fraud cases and monitored trends to develop strategies for prevention.
Performed risk assessments to determine level of fraud risk and prioritize investigations.
Evaluated success of fraud detection systems to identify areas for improvement.
Collaborated with internal and external stakeholders to create and maintain fraud prevention strategies.
Reviewed transactions and receipts to identify any suspicious activity.
Evaluated customer data to identify and prevent fraudulent activities.
Head of Sales & Production
Arabian Scarf
Mumbai
06.2012 - 04.2017
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Managed accounts to retain existing relationships and grow share of business.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Assisted in organizing and overseeing assignments to drive operational excellence.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Chairperson at Centre for Social Entrepreneurship and Development (CSED)–VITChairperson at Centre for Social Entrepreneurship and Development (CSED)–VIT