Delivery and program-management professional with 16 years of IT experience spanning delivery governance, client relationship management, workforce and demand management, Agile transformation, quality engineering and technology-led innovation. Experienced in leading multi-pod delivery organizations, serving as a key client-facing delivery contact, partnering with internal and client leadership, managing delivery risks and escalations, expanding existing client relationships and translating business needs into practical delivery solutions. Strong technical foundation across SDLC, Agile/Scrum, quality engineering, automation, data-centric applications and web services, with a growing focus on AI-enabled engineering and automation.
Hi, I’m
ALICE REBECCA PREETHI M.
DELIVERY & PROGRAM MANAGEMENT
Chennai,Tamil Nadu
Summary
Overview
1
Certification
16
years of professional experience
Work History
WIPRO LIMITEDCHENNAI
Project Manager / Program & Delivery Management
02.2021 - Current
Job overview
- Lead delivery governance for a large-scale organization spanning 200+ professionals across approximately 50 multidisciplinary delivery pods, including engineering, QE, Scrum and project management functions.
- Serve as a key client-facing delivery contact for assigned engagements, building trusted relationships through structured governance, proactive issue resolution, feedback mechanisms and alignment with client expectations.
- Partner with existing clients and account leadership to understand business priorities, identify opportunities for service expansion, assess future demand and align delivery capabilities with emerging requirements.
- Drive workforce and demand forecasting across fulfilment, staffing, redeployment and capability development, aligning capacity with client roadmaps, project requirements and account growth expectations.
- Provide delivery projections and forward-looking staffing insights through MBR/QBR governance, enabling leadership and client stakeholders to make informed capacity, delivery and growth decisions.
- Lead talent and capability initiatives including cross-skilling, mentoring and AI-enabled engineering, building flexible delivery capacity and reducing dependency on niche-skill hiring.
- Drive AI and automation adoption across delivery teams, partnering with AI/ML specialists to identify automation opportunities, AI solutions and emerging agent-oriented capabilities.
- Establish governance mechanisms that improve visibility into releases, delivery achievements, AI/automation initiatives, talent contributions, risks and improvement opportunities.
- Addressed a niche C# Selenium requirement by developing Java Selenium talent through targeted upskilling and GitHub Copilot-assisted engineering; successful delivery led to a further requirement for 10 additional QE positions.
Wipro Technologies
QE Lead / Scrum Master / Agile Coach
04.2017 - 01.2021
Job overview
- Led testing activities across strategy, planning, execution, automation and reporting, ensuring quality and timely delivery across application services.
- Built strategic partnerships with client leads on planning, estimation, forecasting and overall execution of QE services; acted as Client Partner for nearshore integration testing operations.
- Acted as Scrum Master and Agile Coach during transition from Waterfall to Agile Scrum, facilitating ceremonies, user-story planning, estimation and cross-functional collaboration.
- Managed test resources, defect triage, risk-based prioritization, cross-functional dependencies and periodic project status reporting to leads, managers and key stakeholders.
- Delivered automation, manual, web, mobile, web-services and data-centric testing using Selenium, UFT, BDD/Cucumber, Postman, SOAP UI, MongoDB, Oracle, DB2, Python and Java.
Wipro Technologies
Senior Test Engineer
05.2011 - 03.2017
Job overview
- Analyzed requirements, coordinated design reviews and partnered with Business Analysts/Product Owners to clarify business and functional requirements.
- Drove team activities to meet delivery timelines, prioritized work, mentored new joiners and supported knowledge transitions.
- Delivered mobile application, web services, web application and data-centric testing, including mobile automation using SeeTest.
Wipro Technologies
Test Engineer
10.2010 - 04.2011
Job overview
- Analyzed requirements, prepared test scenarios, executed testing, managed defects through the defect lifecycle and performed regression testing for web applications.
Education
SRR Engineering CollegeChennai
Bachelor of Engineering from Computer Science & Engineering
01-2009
University Overview
GPA: 81%
Skills
Delivery & Program Governance
Client & Relationship Management
Delivery led Growth
Workforce & Demand Management
Strategic Planning & Forecasting
Risk & Escalation Management
Agile / Scrum / Transformation
Talent & Capability Development
AI / Automation & Innovation
Performance & Operational Governance
Cross-functional Leadership
Technology Delivery
Accomplishments
Accomplishments
- Delivery & Methods: Project Management, Program Governance, Workforce Management, Demand Management, Agile-Scrum, Waterfall, Scrum Master, Agile Coaching, SDLC, Risk & Escalation Management
- Quality & Automation: QE Strategy, Test Planning, Test Execution, Selenium, UFT, Playwright, BDD/Cucumber, Mobile Testing, Web Services Testing, Data-Centric Testing, ETL Testing
- Tools & Platforms: Jira, Rally, HP ALM, Postman, SOAP UI, WinSCP, Putty, CA Workstation, MS Office, Microsoft Forms
- Technology: Oracle SQL, DB2, MongoDB, Python, Core Java, Web Applications, Web Services
- AI & Innovation: GitHub Copilot, AI/Automation Use-Case Identification, AI-enabled Capability Building, Agent-Oriented Solution Exploration
Certification
Certified ScrumMaster — Scrum Alliance.
Timeline
Project Manager / Program & Delivery Management
WIPRO LIMITED
02.2021 - Current
QE Lead / Scrum Master / Agile Coach
Wipro Technologies
04.2017 - 01.2021
Senior Test Engineer
Wipro Technologies
05.2011 - 03.2017
Test Engineer
Wipro Technologies
10.2010 - 04.2011
SRR Engineering College
Bachelor of Engineering from Computer Science & Engineering
SELECTED ACHIEVEMENTS
SELECTED ACHIEVEMENTS
- Enabled full-stack capability through structured React-to-Java and Java-to-React cross-skilling for a 13-member team, supported by mentoring and practical delivery exposure.
- Enabled Selenium-to-Playwright capability development for six testers in the OCL project through structured training and collaboration with client counterparts, resulting in the first Playwright implementation at Optum and positive customer recognition.
- Addressed a niche C# Selenium capability requirement by identifying high-potential Java Selenium talent, supporting targeted C# upskilling and GitHub Copilot adoption; successful delivery of the initial requirement led to a further customer request for 10 additional QE positions.
- Supported significant account growth and workforce evolution through proactive client engagement, demand and fulfilment planning, capability planning, delivery governance and identification of opportunities aligned to evolving client needs.
- Established an MS Forms-based governance mechanism for sprint-level visibility of releases, AI/automation use cases and individual achievements, enabling stronger leadership reporting, talent recognition and customer success-story identification.
- Developing an AI-first innovation model that brings AI/ML specialists into application assessments to identify opportunities for automation, AI solutions and agent-based capabilities beyond conventional developer-led ideation.