Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alicia Galvan

DeMotte

Summary

Dynamic Administrative Coordinator with a proven track record, adept at enhancing operational efficiency through effective project management and cross-functional collaboration. Skilled in advanced Excel and document management, I excel in fostering communication and training, driving team productivity, and ensuring seamless scheduling and logistics for executive operations.

Administrative professional with proven ability to streamline office functions and support executive teams. Proficient in managing schedules, coordinating meetings, and handling correspondence. Dependable team player with focus on achieving results and adapting to changing needs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Coordinator

AccessAbilities
07.2023 - Current
  • Coordinated scheduling and logistics for executive meetings, ensuring optimal use of time and resources.
  • Streamlined office procedures to enhance operational efficiency and improve workflow consistency.
  • Oversaw inventory management processes, ensuring timely supplies availability for daily operations.
  • Conducted regular audits of administrative processes, identifying areas for improvement and implementing solutions.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
  • Enhanced communication between departments with timely and accurate preparation of reports and documents.
  • Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
  • Managed calendars, scheduled appointments, and coordinated travel arrangements for staff members.
  • Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
  • Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.

Registered Behavior Technician

AccessAbilities, Inc
07.2023 - Current
  • Implemented individualized behavior intervention plans to enhance client engagement and skill development.
  • Collaborated with multidisciplinary teams to ensure consistent application of behavioral strategies across settings.
  • Monitored and recorded client progress using data collection tools to assess treatment effectiveness.
  • Provided training and support to new team members on behavioral techniques and documentation practices.
  • Maintained accurate and confidential client records in compliance with regulatory standards.
  • Facilitated communication between clients, families, and professionals to promote understanding of treatment goals.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.

Caregiver

Nanny Lane
08.2022 - 07.2023
  • Assisted individuals with daily living activities, ensuring comfort and safety at all times.
  • Communicated effectively with families to provide updates on patient progress and needs.
  • Maintained a clean and organized environment to promote health and hygiene standards.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Reservation Specialist

Jaks Warehouse
07.2021 - 08.2022
  • Processed customer reservations using booking systems to ensure accurate and timely service.
  • Assisted customers with inquiries regarding availability, rates, and policies to enhance satisfaction.
  • Coordinated schedules and bookings for various services, optimizing resource allocation.
  • Managed changes and cancellations efficiently to minimize disruptions in scheduling.

Cashier

Sycamore Drive In
03.2021 - 07.2021
  • Assisted customers with product inquiries and order placements, enhancing service experience.
  • Operated point-of-sale systems, processing payments and managing receipts seamlessly.

Education

Health Science BS - Medical

Purdue Northwest
Hammond
06-2027

Health Science BS - Medical

IUPUI
Indianapolis, IN

High School Diploma -

Lake Central High School
Saint John
05-2022

Skills

  • Detail-oriented approach
  • Office administration
  • Advanced Excel skills
  • Professional telephone communication
  • Database management proficiency
  • Office inventory management
  • Managing office supply inventory
  • Travel arrangements coordination
  • Schedule management
  • Employee records management
  • Project management experience
  • Clear and concise communication
  • Operational strategy recommendations
  • Multitasking and organization
  • Proficient in Microsoft Office
  • Employee training

Certification

  • Licensed Registered Behavioral Technician (July 2023 - Present
  • CPR Certified
  • Microsoft Certifications
  • UKERU Safety care trained Certification

Languages

English
Full Professional

Timeline

Administrative Coordinator

AccessAbilities
07.2023 - Current

Registered Behavior Technician

AccessAbilities, Inc
07.2023 - Current

Caregiver

Nanny Lane
08.2022 - 07.2023

Reservation Specialist

Jaks Warehouse
07.2021 - 08.2022

Cashier

Sycamore Drive In
03.2021 - 07.2021

Health Science BS - Medical

Purdue Northwest

Health Science BS - Medical

IUPUI

High School Diploma -

Lake Central High School

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Alicia Galvan