Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
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Ali Mustafa Zaidi

Ghaziabad

Summary

Dynamic Commercial Manager with a proven track record at RMG Polyvinyl India Ltd, excelling in vendor management and process improvement. Adept at optimizing inventory and enhancing customer satisfaction through strategic initiatives. Strong team leader with exceptional problem-solving skills, driving operational efficiency and cost savings while fostering collaborative environments.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Commercial Manager

RMG Polyvinyl India Ltd
Sikandrabad
08.2015 - Current
  • Managed vendor relationships to ensure timely supply of materials.
  • Coordinated cross-functional teams to streamline operational processes and workflows.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Trained and mentored junior staff on best practices in commercial operations.
  • Managed customer relationships to ensure satisfaction with services provided.
  • Developed strategies for cost savings initiatives while maintaining quality standards.
  • Identified areas of improvement in existing processes and procedures.
  • Assisted in resolving customer complaints regarding products or services delivered.
  • Participated in trade shows, conferences, and other events as a representative of the organization.

Sr Cargo Officer

Celebi Delhi Cargo Terminal Pvt Ltd
New Delhi
08.2008 - 07.2015
  • Coordinated cargo handling operations to ensure timely loading and unloading.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Operation Supervisor

UPS Jetair Express Pvt ltd
New Delhi
03.2002 - 07.2008
  • Oversaw daily operations and ensured compliance with company policies.
  • Managed team schedules and coordinated workflow among departments.
  • Developed training materials and guided new staff during onboarding.
  • Oversaw daily operations to enhance service delivery efficiency.
  • Managed logistics and supply chain processes across multiple regions.
  • Coordinated training programs for new employees and ongoing staff development.
  • Implemented process improvements to streamline operational workflows.
  • Created reports that tracked key performance indicators related to operations objectives.
  • Coordinated and managed operations activities to ensure all processes ran smoothly.

Education

Bachelor of Arts - Art

CH CHARAN SINGH UNIVERSITY
Meerut
04-2001

BBA - LOGISTICS

CHANDIGARH UNIVERSITY
CHANDIGARH

Skills

  • Supplier management
  • Logistics coordination
  • Operational efficiency
  • Staff training and development
  • Manufacturing
  • Inventory efficiency
  • Operational enhancement
  • Cost reduction strategies

Certification

  • Sap supply change management

Languages

English
First Language
Hindi
Elementary (A2)
A2
Urdu
Beginner (A1)
A1

Affiliations

  • Dangerous Good Handling Certified

References

References available upon request.

Timeline

Commercial Manager

RMG Polyvinyl India Ltd
08.2015 - Current

Sr Cargo Officer

Celebi Delhi Cargo Terminal Pvt Ltd
08.2008 - 07.2015

Operation Supervisor

UPS Jetair Express Pvt ltd
03.2002 - 07.2008

Bachelor of Arts - Art

CH CHARAN SINGH UNIVERSITY

BBA - LOGISTICS

CHANDIGARH UNIVERSITY

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Ali Mustafa Zaidi