Summary
Overview
Work History
Education
Skills
Timeline
Generic
Alin Kerketta

Alin Kerketta

Ranchi

Summary

Dynamic and detail-oriented Receptionist at Ultracare Diagnostic, adept at enhancing patient relations and streamlining appointment scheduling. Leveraged effective communication and information management skills to improve client satisfaction and ensure seamless front desk operations. Committed to maintaining confidentiality while fostering a welcoming environment for patients and visitors.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4045
4045
years of post-secondary education

Work History

Receptionist

Ultracare diagnostic
Ranchi
07.2025 - 09.2025
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Collaborated with medical staff to enhance patient experience during visits.
  • Answered phone calls and directed inquiries to appropriate staff members.
  • Greeted patients and visitors with a friendly, professional demeanor.
  • Scheduled appointments and maintained an organized calendar for the clinic.
  • Managed patient check-in and check-out processes efficiently.
  • Processed medical records and ensured confidentiality of patient information.
  • Scheduled appointments for clients, customers, and other visitors.

Education

Master of Arts - Hindi

Gossner College Ranchi
Ranchi
11.2024 - 09.2025

Bachelor of Arts - Hindi

Gossner College Ranchi
Ranchi
09.2021 - 08.2024

Ursuline Inter College Ranchi
Ranchi

St. Inigo High School Saparom
Ranchi

Skills

  • Effective communication
  • Customer service
  • Patient relations
  • Appointment scheduling
  • Information management
  • Team collaboration
  • Document management
  • Front desk operations

Timeline

Receptionist

Ultracare diagnostic
07.2025 - 09.2025

Master of Arts - Hindi

Gossner College Ranchi
11.2024 - 09.2025

Bachelor of Arts - Hindi

Gossner College Ranchi
09.2021 - 08.2024

Ursuline Inter College Ranchi

St. Inigo High School Saparom
Alin Kerketta