Alington Frady Babudas
Curchorem
Summary
Dynamic AR Collection Specialist with proven expertise at United Parcel Service Pvt. Ltd, excelling in billing adjustments and dispute resolution. Adept at fostering effective communication and collaboration, I streamline accounts receivable processes, ensuring compliance and accuracy. Recognized for enhancing team performance through training and mentorship, driving operational excellence in financial administration.
Overview
5
5
years of professional experience
Work History
AR Collection Specialist || Inbound (US Imports)
United Parcel Service Pvt. Ltd (UPS)
Pune
04.2024 - Current
- Handles Inbound calls for U.S
- Imports customers, assisting with payment processing, resolving discrepancies, invoice inquiries, and charges adjustments or reversal or rebill
- Resolves customer issues related to imports charges and provides accurate billing information, include handling COD shipment payment
- Direct the customer to appropriate department when misrouted, ensuring efficient support
- Communicate with customer to address account issues, past due balances, and invoice, collaboration with outbound collection as needed
- Maintain accurate accounts receivable records and investigate irregularities to ensure smooth operation
Financial Administrator (EU Countries)
United Parcel Service Pvt. Ltd (UPS)
Pune
07.2020 - 04.2024
- Managed billing, write-offs, reversals, and invoice preparation for shipments, ensuring compliance with standards across 19 EU countries
- Conducted invoice reconciliation, credit allocation, and audits of transactions, escalating complex issues to leaders when necessary
- Supported new team members through auditing, training, and mentoring, ensuring effective onboarding and process understanding
- Acted as a liaison for accounts creation between Processors and Netherlands Country Associates and oversaw the BE/NL ERN Rebill Process
Education
Master of Business Administration -
KLE Dr. M.S. Sheshgiri College of Engineering & Technology
Belagavi, Karnataka01.2019
Bachelor of Business Administration -
Goa Multi-Faculty College
Dharbandora, Goa01.2017
Skills
- Billing and Invoice Adjustment
- Dispute resolution
- Communication
- Inbound/Outbound Call
- Accounts reconciliation
- Invoice processing
- Data analysis
- Effective communication
- Customer service
- Accounts receivable management
- Account management
- Payment acceptance
- Teamwork and collaboration
- Analytical and critical thinking
Languages
Konkani
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
AR Collection Specialist || Inbound (US Imports)
United Parcel Service Pvt. Ltd (UPS)
04.2024 - Current
Financial Administrator (EU Countries)
United Parcel Service Pvt. Ltd (UPS)
07.2020 - 04.2024
Master of Business Administration -
KLE Dr. M.S. Sheshgiri College of Engineering & Technology
Bachelor of Business Administration -
Goa Multi-Faculty College