Summary
Overview
Work History
Education
Skills
Software
Certification
Work Availability
Quote
Timeline
Hi, I’m

Aliraza Topiwala

IT HELP DESK & GRAPHIC DESIGNER
BHAVNAGAR

Summary

Friendly Help Desk Technician with 8 years quickly and effectively resolving customers' technical issues. Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communications even in stressful situations. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses.

Overview

13
years of professional experience
1
Certificate
3
Languages
14
years of post-secondary education

Work History

S.N. Computer Services
Bhavnagar

Technician
08.2013

Job overview

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Proxy Server setting LAN, Internet sharing Local & Remote Connection
  • Possess superior technical expertise to install and manage computer hardware including printers, UPS, Internet, networking and allied services
  • Repairing and replacing equipment as necessary
  • Carried out computer installation along with all related accessories, Operating system installations and networking while ensuring smooth functioning of systems
  • Provide hardware and software solution for laptop and desktop
  • Installing Point-to-Point Connection
  • Thanks & Regards
  • Aliraza Topiwala

Penta Tech Pvt Ltd, BLUEPOINT CORPORATION
Bhavnagar, GJ

IT Help Desk Technician
02.2014 - 02.2021

Job overview

  • Technical Ticketing Support
  • Remote Support, Software Support
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support in company
  • ISP issues troubleshooting
  • Network Configuration
  • Product SKU Maintains, Social media Marketing, Product and technical analysis.

Graphic Designer
05.2015 - 02.2021

Job overview

  • Designing daily Product Eshots, Monthly Catalog and Flayers, \ maintaining Catalog on product promotion websites,
  • Updating brand logos and designs on regular intervals, checking Eshots/Catalog after its promotion which includes design check, logo check, price check and various links that is mentioned on Eshots/Catalog,
  • Creating new design from parallel Eshots/ Catalog
  • Profile also includes pre processing of Eshots/Catalog by converting .jpg graphic files to .png graphic files to make sure that Eshots/Catalog looks attractive
  • Freelance Work : Graphics Design, PCs Sale & Services, Flayers design.

Education

Gujarat Board

S.S.C

University Overview

GPA: 50

Gujarat Board

H.S.C

University Overview

GPA: 42

T.John College Bangalore University

Bachelor of Computer
08.2020 - 01.2020

University Overview

Web Designer Arena Animation, GPA: 60

ARENA ANIMATION
AHMEDABAD

CERTIFIED COURSE from Web Design
01.2022 - 06.2022

University Overview

Skills

Logo design

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Software

COREL DRAW

PHOTO SHOP

Adobe illustrator

LINUX OS

WINDOWS 10

Certification

WEB DESIGNER

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

WEB DESIGNER

06-2022
ARENA ANIMATION
CERTIFIED COURSE from Web Design
01.2022 - 06.2022
T.John College Bangalore University
Bachelor of Computer
08.2020 - 01.2020
Graphic Designer
05.2015 - 02.2021
IT Help Desk Technician
Penta Tech Pvt Ltd, BLUEPOINT CORPORATION
02.2014 - 02.2021
Technician
S.N. Computer Services
08.2013
Gujarat Board
S.S.C
06.2008
Gujarat Board
H.S.C
06.2010

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Aliraza TopiwalaIT HELP DESK & GRAPHIC DESIGNER