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Senior Salesforce Developer with 6+ years of hands on experience in designing and implementing Salesforce Solutions. Profound experience working with Visualforce, Lightning Web Components(LWC), Aura Components, Apex and Lightning Design System(SLDS). Worked on many end to end implementations and integrations using REST API, SOAP API, Batch API and Mulesoft. Proficient in Sales Cloud, Service Cloud, Marketing Cloud and Experience Cloud with clear understanding of project management, Software Development Life Cycle (SDLC) & Application Maintenance. Committed to Effectively working together with cross-functional teams to stimulate innovation and exceed client expectations. Constantly continuing to advance technically to deliver better solutions within Agile Scrum/Kanban methodologies.

Dynamic Senior Salesforce Platform  Administrator with over 8years of proven expertise in optimizing Salesforce environments to drive business growth and operational excellence. Adept at architecting scalable solutions, leading complex platform migrations, and enhancing user adoption through tailored training and support. Skilled in balancing robust technical proficiency with strategic stakeholder collaboration to align Salesforce capabilities with organizational goals. Passionate about leveraging automation, security best practices, and data-driven insights to empower teams and streamline processes. Known for a proactive problem-solving mindset and a commitment to continuous innovation within fast-paced, evolving enterprises.

A result-oriented professional with 10 years of industry experience, including almost 9 years as a Salesforce professional in application development & enhancement, service delivery, and client relationship management in Insurance, Retail, Energy & Utility domains. Proficiency in configuration, customization like creating Users and Roles and assigning them to different Profiles and configure standard objects, custom objects Permission Sets for Providing functional Access, Page Layouts, Workflows, Process Builder, Reports, Flow Builder. Extensive experience in programming with Apex Classes, Custom Controllers, Apex Triggers, and Visualforce pages to meet various functional needs in the application. Expertise in Asynchronous Apex, including Batch Apex, Queueable Apex, Future methods, and writing test classes for code coverage of Apex classes and triggers. Proficient in developing RESTful web services to extract data from external organizations. Experienced in creating connected apps and RESTful services to enable data flow between external systems, Salesforce, and mobile apps. Skilled in working with Lightning Experience, SFDC Configuration, Apex, Visual Force, Visibility and Access, Profiles, Permission Sets, Group, Formulas and Validation Rules, Triggers, Workflow, process builder etc. Comprehensive experience with Sales Cloud, Service Cloud, CPQ, Experience Cloud, Lightning Components, Lightning Application, Lightning Data Service, Component Events & Application Events, Lightning App Builder, Lightning Web Components, Decorators, Velocity, and VS Code. Knowledgeable in handling different Governor Limits and designing/building enterprise-scale applications using Asynchronous jobs, bulk processing, parallel processing, Platform Cache, and Lightning Data Service. Experience on deployment of Salesforce.com metadata using the org or package deployment models by using ANT, VS Code, GitHub as a version control system. Proven troubleshooting skills with Salesforce (debugging issues with Apex, Visualforce, Lightning components, Lightning page performance, SOQL performance, API integrations, etc.). Skilled in designing and implementing Case Management processes, including case escalation rules, assignment rules, and case auto-response to streamline service workflows and improve response times. Capable of reviewing and diagnosing issues, taking corrective action or escalating as necessary. Experienced in reviewing tasks performed by peers, providing technical solutions for roadblocks, and leading project teams.

Dynamic Salesforce professional with over five years of experience in Sales Cloud, Service Cloud, and Marketing Cloud, specializing in advanced platform customization and transformative business initiatives. Expertise in leading QA teams and managing comprehensive test strategies ensures the delivery of high-quality Salesforce solutions within Agile frameworks. Proven ability to design end-to-end CRM solutions that automate business processes and enhance user adoption across enterprise environments. Committed to driving CRM innovation and empowering organizations through data-driven tools and automation, with a strong focus on collaboration and continuous improvement.

A dynamic leader with a proven track record at Mosaic NetworX, I excel in enhancing operational efficiency and spearheading software implementations. My expertise in system administration and project management, coupled with exceptional team leadership, has consistently driven process improvements and client satisfaction.


Alisha Ali

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Master of Technology - Biotechnology

Bachelor of Technology - Biotechnology

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Master of Technology - Biotechnology

Bachelor of Technology - Biotechnology

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