Alisha Borode
Mumbai
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Donor Coordinator
INDIRA IVF HOSPITAL PVT LTD
Mumbai
08.2021 - Current
- Coordination: Responsible for liaising with agents, donors, donation coordinators, MRD Staff, and doctors.
- Payment Approval: Promptly forward complete donor files for payment approval to the top office after pickup.
- Transfer Management: Ensure timely transfer of donors to various centers as needed.
- Compliance Management: Complete and update the compliance section of donor documentation daily.
- Onboarding: Responsible for onboarding donors in compliance with company policies, procedures, and requirements.
- Footfall Improvement: Work towards increasing the footfall of donor selection.
- Report Management: Timely update donor reports and share them with the main office daily.
- Donor Interaction: Interact with donors and their agents using soft skills while maintaining discipline and separation from patients at all times.
Customer care service
Dr L h Hiranandani Hospital
Powai
05.2019 - 08.2021
- Coordination in Medical Oncology Dept., Coordination in Radiation Oncology Dept.
Counselor
Alluremedspa
Andheri
01.2019 - 05.2019
ADMIN MANAGER
SPARSH CHILDRENS HOSPITAL
07.2017 - 12.2018
- Responsible for overall management (monitoring and enforcing operational and quality standards) of Medical Assistance and Services, Responsible for operations of the following departments: Patient Care Services, Support Services (Housekeeping, food services) Admin, Quality Management, Medical Record, Information Technology, Involved in Branding/ Publicity, Report Compilation, Report Analysis, Staff Management, Event Management, To help the operating leads in day to day activities, Actively worked in handling patient's complaints and feedbacks, To ensure highest level of performance in quality of services, efficiency & customer satisfaction, Handling all VIP patients, NABH coordinator, Ensuring standard processes of the entire department as per NABH, Cross functional coordination between all departments, TPA documents work, Handling Accounts in absence of concert person
Floor Co-Ordinator
Oma hospital
01.2017 - 06.2017
- Material Management, Stock verification, Attendance check, Duties of supportive services, Managing the Floor, Solving the major queries, OPD handling in absence of concert person, Assist the Doctor to write the prescription
Education
KIRTI M. Doongursee College.
01.2016
TERNA Vidyalaya & Junior College
01.2013
C.G.E.E.S High School
01.2010
DR. Ambedkar Collage Of Arts & Economics
Garware Institute of Career Education & Development
Skills
- MS Office
- Donor Retention
- Relationship Building
- Documentation And Reporting
- Excellent Communication
- Teamwork and Collaboration
- Problem-Solving
- Analytical Thinking
Phone Numbers
- 8689914601
- 7021207835
Summer Training Project Details
- Mahatma Gandhi Memorial Hospital, 4 Months, Parel, Tender Process" & "Why blood bank is not working", Studied the working of supportive & clinical services. Understood the management of the same
- Godrej Memorial Hospital, 4 Months, Vikhroli, Delay in Admission Process, Studied the working of supportive & clinical services. Understood the management of the same
Personal Information
- Hobbies: Dancing, Listening songs
- Date of Birth: 07/12/1994
Languages
- English
- Hindi
- Marathi
Timeline
Donor Coordinator
INDIRA IVF HOSPITAL PVT LTD
08.2021 - Current
Customer care service
Dr L h Hiranandani Hospital
05.2019 - 08.2021
Counselor
Alluremedspa
01.2019 - 05.2019
ADMIN MANAGER
SPARSH CHILDRENS HOSPITAL
07.2017 - 12.2018
Floor Co-Ordinator
Oma hospital
01.2017 - 06.2017
KIRTI M. Doongursee College.
TERNA Vidyalaya & Junior College
C.G.E.E.S High School
DR. Ambedkar Collage Of Arts & Economics
Garware Institute of Career Education & Development
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