Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Alisha Dash

Customer Support
Bhubaneswar

Summary

Recognized for outstanding performance in training programs, showcasing adaptability and excellent communication skills. Successfully enhanced team efficiency during an internship at BSNL by streamlining tasks, allowing for greater focus. Good experience with infrastructure management and troubleshooting. Providing effective service to the Customer with good listening and communication skills. My adaptability and quick learning make me asset in dynamic environments.

Overview

3
3
years of professional experience
3
3
Certifications
4
4
Languages

Work History

Cloud Infrastructure Analyst

Capgemini India
10.2020 - 09.2021
  • Provided technical support to end-users and ensuring timely resolution.
  • Managed virtual server environments.
  • Worked as an A4 Analyst in Cloud Networking.
  • During the training period -

i. Received Rank 1 in Entry-Level CIS NW Training Program conducted by L&D India.

ii. Received Rank 2 for meritorious performance in College Hire Training Program in CIS.

Intern

BSNL, Bharat Sanchar Nigam
05.2018 - 06.2018
  • Successfully completed my Internship in BSNL India, in Communication and Networking in 2018.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

BTech - Electronics And Communication Engineering

ITER, Siksha O Anusandhan Deemed To Be University
Bhubaneswar, Odisha, India
04.2001 -

High School Diploma -

Buxi Jagabandhu English Medium School
Bhubaneswar, Odisha, India
04.2001 -

Skills

  • Operating systems administration
  • Network infrastructure management
  • Teamwork
  • Time management
  • Multitasking
  • Excellent communication
  • Adaptability and flexibility
  • Active listening
  • Written communication
  • User Support

Certification

Azure

Hobbies

  • Art & Crafts
  • Painting
  • Sports
  • Reading books
  • Learning new languages
  • Exploring new places

Timeline

Cloud Infrastructure Analyst

Capgemini India
10.2020 - 09.2021

Intern

BSNL, Bharat Sanchar Nigam
05.2018 - 06.2018

BTech - Electronics And Communication Engineering

ITER, Siksha O Anusandhan Deemed To Be University
04.2001 -

High School Diploma -

Buxi Jagabandhu English Medium School
04.2001 -

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