Alisha Gonsalves
Travel Cordinator
MUMBAI,Maharashtra
Summary
Professional in travel management, equipped with comprehensive experience in planning and executing seamless travel arrangements. Proficient in handling travel logistics, ensuring efficiency, and addressing client needs. Known for fostering collaboration and achieving results in dynamic environments through flexibility.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Travel Cordinator
Penguin Hoildays
MUMBAI
03.2021 - Current
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Added special requests and reward program information into system, verifying inclusion in travel planning.
- Improved internal processes through the implementation of time-saving tools such as automated booking confirmations.
- Streamlined booking processes for improved time management and cost savings.
- Provided clients with literature outlining available services at destinations and transfer points.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and anticipating client needs.
- Identified and eliminated safety hazards and issues during travel.
- Managed high-volume workload under tight deadlines while maintaining a keen attention to detail in every aspect of the job duties performed.
- Created customized travel packages tailored to individual client preferences and needs.
- Supported company growth by contributing ideas during brainstorming sessions focused on expanding the range of services offered to clients.
- Arranged hotel accommodations, cars or drivers and all related documentation.
- Collaborated with team members to provide comprehensive travel solutions for clients'' diverse requirements.
- Consulted with internal and external clients to assess travel requirements, document needs and discuss options.
- Continuously strengthened relationships with international partners through effective communication and active listening.
Education
Bachelors of B.com
SNDT College
Mumbai, India01-2016
S.S.C
Auxilium Convent High School
Mumbai, India 04.2001 -
Skills
Itinerary creation
Cultural sensitivity
Training and coaching
Marketing
Vendor negotiation
Hospitality
Itinerary creation
Timeline
Travel Cordinator
Penguin Hoildays
03.2021 - Current
S.S.C
Auxilium Convent High School
04.2001 -
Bachelors of B.com
SNDT College
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