ALISHA JENT
Peru
Summary
I am seeking a role that will allow me to serve a company by using my knowledge, skills, and abilities to make a difference within an organization. I am currently a student with the University of Pheonix and securing my Bachelor of Science degree in social work with a GPA of 3.3. I have years of experience in customer relations, management, as well as Microsoft experience.
Experienced with creating safe and nurturing environments for children. Utilizes effective communication and problem-solving skills to address individual needs. Track record of developing engaging activities that foster development and learning.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Child Care Provider
St. Johns Day Care
09.2024 - Current
- Safely monitor and interact with 8 children
- Maintain cleanliness
- Ensure each child receives proper attention & education
Customer Service Agent
Peru Smoke Shop
05.2023 - 09.2024
- Customer facing agent
- Balancing register & cash flow on a daily basis
- Responsible for positive display of products
- Reconciling & ordering inventory
Manager
McClure Oil
10.2016 - 02.2021
- Management of 17 staff members
- Hiring, disciplining, terminating, and all other administrative responsibilities associated with direct supervision of staff
- Maintaining viable work schedules that provided support for staff as well as the business
- Financial responsibilities, ensuring proper cash flow, deposits, and balancing funds
- Establishing strong rapport with third party vendors
- Resolving all customer escalations as quickly & efficiently as possible
- Management of all inventories, deliveries, etc
Teacher’s Aide / Substitute Teacher
Peru Community Schools
08.2011 - 04.2015
- Assisting with one-on-one learning sessions as needed
- Administer tests
- Responsible for safety & wellness of 15-28 students
- Teaching established daily lesson plans
Education
Bachelor of Science - social work
University of Phoenix
02.2025
Associate of Arts Degree -
University of Phoenix
06.2011
Skills
- Patience and empathy
- Child supervision
- CPR training
- Childcare
- Child development
- Group leadership
- Meal preparation
- Positive reinforcement
- Activity planning
- Age-appropriate activities
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 15 staff members.
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross or American Heart Association.
Timeline
Child Care Provider
St. Johns Day Care
09.2024 - Current
Customer Service Agent
Peru Smoke Shop
05.2023 - 09.2024
Manager
McClure Oil
10.2016 - 02.2021
Teacher’s Aide / Substitute Teacher
Peru Community Schools
08.2011 - 04.2015
Associate of Arts Degree -
University of Phoenix
Bachelor of Science - social work
University of Phoenix
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