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Diligent manager with extensive experience managing food and beverage operations. Proven track record in overseeing high-volume establishments and enhancing customer satisfaction.

Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success in implementing systems and managing operations across multiple outlets such as a Fine Dining Restaurant, Nightclub, Lounge, In Room Dining, Banquets Department and Pool & Beach Operations with superior organizational, communication and financial discipline to achieve short and long-term goals. Motivate employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Highly skilled professional with over two decades of diverse operational experience across leading hotel chains including Marriott, Hilton, IHG, Hyatt, and Radisson, complemented by expertise in driving multi-unit business development, enhancing F&B performance, and ensuring rigorous financial oversight with P&L accountability. Remarkable efficiency in implementing internal controls, overseeing compliance measures, proposing and integrating lucrative business solutions, and optimizing resort and hospitality operations. Proven track record in team leadership, training, and fostering a culture of excellence to achieve sustainable business growth and customer loyalty. Credible history of success in leveraging market insights to capitalize on potential business expansion opportunities and deliver exceptional outcomes in fast-paced and dynamic/competitive markets. Passionate about delivering superior guest experiences and maximizing operational efficiencies through strategic planning and execution.

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Alisha Rampal

Overview

Work History

Director - Food and Beverage

Food and Beverage Manager

Food and Beverage Manager

Assistant Food and Beverage Manager

Banquet Manager

Bar Manager

Restaurant Manager

Assistant Manager - Food and Beverage Service

Guest Service Associate

Education

Guest Service Management -

Bachelor of Tourism Studies -

Hotel Operations Programme -

Timeline

Director - Food and Beverage

Food and Beverage Manager

Food and Beverage Manager

Assistant Food and Beverage Manager

Banquet Manager

Bar Manager

Restaurant Manager

Assistant Manager - Food and Beverage Service

Guest Service Associate

Guest Service Management -

Bachelor of Tourism Studies -

Hotel Operations Programme -

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