Alisha Walia
Noida,Uttar Pradesh
Summary
Highly motivated and detailed oriented QA Engineer with 4+ years of experience and passion for enduring software quality, solution oriented and technical utility player. Proven track record in collaborating with development teams to identify and resolve critical bugs, resulting in significant reduction of customer reported issues and improved customer's satisfaction. Exceptional skills in creating test plans & test cases, resulting in increased testing efficiency and coverage. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software.
Overview
4
4
years of professional experience
Work History
QA Engineer
Anra Technologies pvt ltd
08.2022 - Current
- Developed and executed test cases, test plans, test protocols to ensure and maintain end-to-end product quality
- Investigated customer complaints and non-conformance issues, leading to implementation of corrective & preventive actions resulting in reduction of customer complaints
- Performed API testing on Postman using various endpoints and Swagger Integration
- Created Automation test scripts for Web UI Automation using Selenium with Java
- Analyzed product and performance data to identify areas for improvement, leading to 30% improvement in product reliability and 20% reduction in production cost
- Collaborated with Cross-functional teams to identify, report, and troubleshoot issues resulting in customer satisfaction
- Experience in Black Box testing, Web Product Integration, Ad hoc testing & Performance testing and working in fast- paced environment
- Experience in Framework designs, GitHub (version control), Jenkins (CI/CD), Report Analysis
- Performed Android/iOS device testing and knowledge in Understanding Business Requirements.
- Enhanced team collaboration by actively participating in Agile/Scrum meetings, providing valuable insights on quality assurance aspects.
- Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
- Optimized test coverage by maintaining well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Assisted project managers in estimating resource requirements and timelines for QA efforts, ensuring alignment with project deadlines.
- Collaborated with developers to identify and resolve software issues, leading to higher product reliability.
- Contributed to successful product launches through meticulous end-to-end testing of applications.
- Increased customer satisfaction by diligently identifying and reporting bugs for prompt resolution.
- Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on end-user experience.
- Improved team efficiency with streamlined test processes, resulting in faster release cycles.
QA Analyst
Continuum Global
02.2020 - 08.2022
- On-site Google, Reviewed Google Homepage, YouTube Notifications, Google in App promos & Live campaigns launch for different products on different platforms
- Lead team for various Campaign Management, ensuring error-free delivery with compliance to SLAs
- Worked on multiple Google tools (Ariane, Console, Westeros, Google Notifications Platforms, Homepage promos, Cappa) for Campaign management
- Prepared and maintained process documents & trackers by following principles of SDLC and STLC
- Carried out client meetings for requirements gathering
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes
- Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects
- Tested 400+ campaigns once in year for effective project delivery
- Expanded team knowledge base, mentoring junior QA analysts on best practices and industry standards.
Education
B. Tech - Information Technology
AKTU Shri Ram Murti Smarak College of Engineering and Technology
Bareilly09.2020
Skills
- Test Planning & Execution
- Selenium
- User Acceptance & Regression Testing
- SDLC
- API Testing
- Team Management
- Manual & Automation Testing
- Integration & Smoke Testing
- Functional & Performance Testing
- Black & White Box Testing
- Critical Thinking
- Documentation & Reporting
- Process Optimization
- Web & Mobile Application QA
- Test Case Development
- Jenkins & GitHub
Languages
English
Bilingual or Proficient (C2)
Timeline
QA Engineer
Anra Technologies pvt ltd
08.2022 - Current
QA Analyst
Continuum Global
02.2020 - 08.2022
B. Tech - Information Technology
AKTU Shri Ram Murti Smarak College of Engineering and Technology
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